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Support Services Team Leader
2 months ago
About the Role
We are seeking a highly skilled and experienced Support Services Team Leader to join our team at NHS Property Services. As a Support Services Team Leader, you will play a key role in supervising and supporting a team of Frontline FM colleagues within a dedicated patch of properties.
Key Responsibilities
- Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits
- Undertake the rostering of staff and ensure all absences are appropriately covered
- Responsible for the recruitment of staff, undertake their appraisal and monitor personal development. Undertake one to ones and appraisals
- Recruit, induct and where appropriate train new employees or less experienced staff in accordance with training requirements
- Manage a delegated budget
- Undertake all planned and reactive ad hoc surveys/audits as necessary to manage the business performance
- Liaise with customers, tenants, contractors, and service users to understand day to day service pressures and coordinate any required response, providing professional advice and information where appropriate
- Creating and managing purchase orders and timesheets
Requirements
- Either City and Guilds level 3 cleaning and support services or equivalent demonstrable experience
- Working knowledge of Health and Safety requirements
- Experience of managing or supervising a team
- Strong customer service skills
- Strong administrative skills
- Educated to NVQ2 level equivalent knowledge or experience
About Us
NHS Property Services is part of the NHS family, with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration with 7,000 customers who range from Integrated Care Systems, health providers, charities and more.
Our Culture and Values
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfill their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.