Healthcare Administrative Coordinator

3 weeks ago

London, Greater London, United Kingdom The London Clinic Full time

We are pleased to announce an opportunity for a Healthcare Administrative Coordinator to become a vital part of our team at The London Clinic. We offer a competitive salary and a supportive work environment.

About Us

Founded in 1932, The London Clinic stands as one of the UK's premier private healthcare institutions, featuring advanced facilities and a dedicated workforce of approximately 1350 employees. Our main hospital encompasses multiple floors with over 150 patient beds and numerous operating theatres, specializing in various medical fields including General Surgery, ENT, Gynaecology, and more.

Role Overview

The Healthcare Administrative Coordinator will play a crucial role in enhancing the administrative support services provided to our Consultants. This position is responsible for managing the administrative requirements of the Consultants, ensuring smooth operational support for the clinics. The successful candidate will be a flexible administrative resource, dedicated to delivering exceptional service to both patients and medical professionals.

  • Job Type: Full-time, Fixed-term
  • Location: The London Clinic
  • Hours: 37.5 hours per week
  • Salary: Competitive

Benefits:

  • Contributory pension scheme (total annual contribution up to 20%).
  • Private Medical Healthcare.
  • 33 days of annual leave (including bank holidays).
  • Season ticket travel loan and various family-friendly benefits.
  • Access to career development opportunities and further education.

Key Responsibilities:

  • Serve as the primary point of contact for patients, relatives, and healthcare professionals regarding inquiries related to the Consultant's practice.
  • Provide a comprehensive range of administrative services to Consultants while supporting their practice development.
  • Organize the Consultant's workload, maintaining confidentiality and discretion regarding patient information.
  • Assist clinicians with inquiries about policies, procedures, and administrative systems.
  • Manage all correspondence for Consultants in a timely manner, ensuring accurate maintenance of patient records and appointment schedules.
  • Facilitate the transfer of administrative duties to designated staff as required.
  • Coordinate with clinical and administrative teams regarding appointments and investigations.

Qualifications:

  • Experience in healthcare administration, preferably within a private practice setting.
  • Strong commitment to patient care and exceptional customer service.
  • Proficient secretarial and personal assistant skills in a dynamic environment.
  • Ability to manage a diverse workload in both administrative and clinical contexts.
  • Effective communication skills with a variety of healthcare professionals and diverse backgrounds.

The London Clinic is dedicated to fostering a diverse workforce and encourages applications from individuals of all backgrounds. We are committed to safeguarding and protecting all individuals at risk and adhere to robust recruitment practices.

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