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Healthcare Administrative Coordinator

3 months ago

London, Greater London, United Kingdom St Joseph's Hospice Full time

Position Overview

An exceptional opportunity exists for the role of Healthcare Administrative Coordinator within our Medical Administration Team at St Joseph's Hospice.

This dynamic position demands outstanding communication, IT, and administrative skills to effectively manage a diverse array of Healthcare Administrative responsibilities in a professional and confidential manner.

Key Responsibilities

The Healthcare Administrative Coordinator will:

  • Provide comprehensive and efficient administrative support to the medical staff and Community Palliative Care Team as directed by the Senior Medical Administrator.
  • Play a pivotal role in the multidisciplinary team (MDT) service and meetings by preparing necessary documentation, closely tracking the progress of agreed actions, ensuring accurate recording and follow-up during each meeting, and escalating issues as needed.
  • Collaborate with the Senior Medical Administrator to establish effective clerical systems and processes, ensuring manageable workflow and adequate support for all team members.
  • Maintain effective communication with internal departments to ensure accurate management of patient information and reporting needs.
  • Engage with external parties to facilitate timely communication with local healthcare providers and other relevant organizations.

Administrative Duties

In this role, you will:

  • Organize and maintain administrative procedures that promote efficient operations within the department.
  • Plan and prioritize your workload to meet deadlines, demonstrating excellent time management skills.
  • Uphold strict confidentiality in accordance with organizational policies.
  • Maintain accurate records of all communications and interactions.
  • Foster professional relationships with colleagues to ensure a seamless service delivery.
  • Coordinate and provide secretarial services for MDT meetings, including compiling documents, distributing agendas, and booking venues.
  • Prepare and send correspondence for the medical team and Community Palliative Care Team in a timely manner.
  • Assist in maintaining and updating databases as required by senior medical staff.
  • Manage incoming mail and ensure proper distribution to the medical team.

About St Joseph's Hospice

Founded in 1905, St Joseph's Hospice has a rich heritage that informs our mission to support individuals in need from diverse backgrounds. We provide high-quality specialist palliative care for patients with life-limiting conditions across the region, with a dedicated team of clinical staff delivering personalized and holistic support to patients and their families.

Qualifications and Skills

To be successful in this role, candidates should possess:

  • Education to GCSE Level standard, including Mathematics and English.
  • A typing speed of at least 40 words per minute.
  • Proficiency in MS Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Significant experience in a secretarial or administrative capacity.
  • Strong communication skills, both written and verbal.
  • The ability to work independently and as part of a team.
  • Experience in managing complex meetings and minute-taking.

We are committed to being an equal opportunities employer and welcome applications from all qualified individuals, regardless of their background.