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Healthcare Services Coordinator

2 months ago

London, Greater London, United Kingdom K & W Healthcare Full time
Job Summary

We are seeking a highly skilled and dedicated individual to join our team as a Healthcare Services Coordinator at K & W Healthcare. The successful candidate will be responsible for providing case management and care planning to patients with long-term conditions, with a focus on those aged 65+.

Key Responsibilities
  • Support the Complex Patient Management Group (CPMG) team and General Practices in identifying patients for care planning and case management.
  • Liaise with healthcare providers, social care providers, and voluntary sector organizations to collate information for care planning and case management.
  • Provide administrative, communication, and performance management support to individual GP Practices and the CPMG team.
  • Facilitate effective delivery of patient-centered, personalized health and social care, monitoring progress and reporting outcomes.
  • Contribute to patient reviews and care planning within appropriate time frames.
  • Ensure personalized care plans remain up-to-date and are evaluated and revised as necessary.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Knowledge of healthcare systems and policies.
Working Conditions

The post will be based at Willesden Medical Centre, with a requirement to visit patients in their homes and at GP Practices across Kingsbury and Willesden. The successful candidate will be expected to work independently and as part of a team, with a focus on delivering high-quality patient care.

Equality and Diversity

K & W Healthcare is committed to equality and diversity, and we welcome applications from candidates from diverse backgrounds. We are an equal opportunities employer and aim to create a workplace that is inclusive and respectful of all employees.

Personal and Professional Development

We offer a range of training and development opportunities to support the growth and development of our employees. The successful candidate will be expected to participate in training programs and contribute to the learning needs of other team members.