Patient Services Care Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Patient Services Care Coordinator to join our Primary Care Team at DMC Healthcare. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our services and providing exceptional patient care.
Main Responsibilities- Manage patient records and maintain confidentiality
- Respond to patient queries and liaise with the wider primary care team
- Book and manage appointments, including signposting patients to our range of services
- Process prescription requests and maintain accurate records
- Support patient health promotion recall campaigns and encourage uptake of our digital tools
- Participate in mandatory training, annual appraisal, and continued education and learning
- Reception or customer care experience is essential
- Excellent communication and interpersonal skills
- Proficient in basic computer skills, including Microsoft Office and email
- Ability to work within processes and procedures
- Willingness to learn and progress with a 'can-do' attitude
DMC Healthcare is a leading independent provider of primary care services to the NHS. We believe that everyone should have the opportunity to achieve healthier outcomes. With a strong commitment to quality and clinical governance, we support capacity deficits and work closely with NHS organisations to deliver excellent patient care.
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