Patient Services Digital Care Coordinator
3 weeks ago
We are looking for a skilled Patient Services Digital Care Coordinator to join our team at DMC Healthcare. The successful candidate will be responsible for enabling service development across our Primary Care Team and more widely across the organisation.
Key Responsibilities
• Responding to patient queries and liaising with the wider primary care team
• Managing appointment requests and signposting patients to our range of services
• Utilising other information systems to support efficient workflow processes
• Emailing, scanning and coding clinical correspondence
• Supporting patient health promotion recall campaigns
• Encouraging uptake of our digital tools to support patient self-care
About Us
DMC Healthcare is a leading healthcare provider with a strong commitment to excellent patient care. With a wealth of experience working with NHS organisations, we support capacity deficits with a firm eye on quality and robust clinical governance. If you are passionate about contributing to our service development, we would love to hear from you.
Requirements
• Reception or customer care experience is essential
• Must have PC skills and be able to use basic Word, Excel and e-mail
• Previous experience in the use of EMIS Web is desirable
• Ability to work effectively in a fast-paced environment
• Excellent communication and interpersonal skills
What We Offer
At DMC Healthcare, we offer a supportive and inclusive work environment, with opportunities for professional development and growth. If you are a motivated and enthusiastic individual who is passionate about delivering excellent patient care, we would be delighted to hear from you.
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