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Patient Care Coordinator

1 month ago


London, Greater London, United Kingdom The Aberfeldy Practice Full time

Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at The Aberfeldy Practice. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care and support to our patients and staff.

Key Responsibilities:

  • Provide administrative support to the practice team, including data entry, filing, and record-keeping.
  • Assist patients with accessing services and healthcare professionals in a courteous and efficient manner.
  • Provide general assistance to the practice team, promoting a positive and friendly image to patients and visitors.
  • Perform various administrative tasks, including email management, faxing, and photocopying.
  • Maintain accurate and up-to-date patient records, including medical history and contact information.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.

Requirements:

  • Experience of working in primary care or similar settings.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm in situations and work under pressure.
  • Ability to communicate effectively and sensitively with users, colleagues, and outside agencies.
  • Polite and professional at all times.
  • Commitment to ongoing learning and development of own skills and abilities.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to make a real difference in the lives of our patients and community.