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Patient Care Coordinator
1 month ago
Job Summary
We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at The Aberfeldy Practice. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care and support to our patients and staff.
Key Responsibilities:
- Provide administrative support to the practice team, including data entry, filing, and record-keeping.
- Assist patients with accessing services and healthcare professionals in a courteous and efficient manner.
- Provide general assistance to the practice team, promoting a positive and friendly image to patients and visitors.
- Perform various administrative tasks, including email management, faxing, and photocopying.
- Maintain accurate and up-to-date patient records, including medical history and contact information.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
Requirements:
- Experience of working in primary care or similar settings.
- Excellent communication and interpersonal skills.
- Ability to remain calm in situations and work under pressure.
- Ability to communicate effectively and sensitively with users, colleagues, and outside agencies.
- Polite and professional at all times.
- Commitment to ongoing learning and development of own skills and abilities.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
- The opportunity to make a real difference in the lives of our patients and community.