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Patient Services Coordinator

2 months ago


London, Greater London, United Kingdom The Aberfeldy Practice Full time

Job Overview:

The Aberfeldy Practice is seeking an experienced and organized individual to join our team as a Patient Services Coordinator. This role will play a vital part in ensuring the smooth operation of our practice, providing exceptional patient care, and maintaining high standards of administrative support.

About the Role:

We are looking for someone who possesses excellent communication skills, a strong work ethic, and a commitment to delivering outstanding patient service. The successful candidate will be responsible for managing patient appointments, handling phone calls, and performing various administrative tasks with accuracy and efficiency.

Key Responsibilities:

  • Appointment Management: Coordinate patient appointments, ensuring timely scheduling and effective utilization of resources.
  • Communication: Respond to patient inquiries, address concerns, and provide clear information about practice procedures and policies.
  • Administrative Support: Maintain accurate records, prepare documents, and perform other administrative tasks as required.
  • Team Collaboration: Work closely with healthcare professionals and administrative staff to ensure seamless delivery of services.

Requirements:

  • Experience: Previous experience in a similar role or environment is essential.
  • Skills: Excellent communication and organizational skills, ability to multitask, and proficiency in Microsoft Office software.
  • Education: Educated to GCSE level or equivalent.

Salary: £25,000 - £30,000 per annum (dependent on experience)

About Us:

The Aberfeldy Practice is committed to delivering high-quality patient care in a supportive and inclusive environment. We offer competitive salaries, comprehensive training programs, and opportunities for professional growth and development.