Customer Service Representative

6 days ago

Worcester, Worcestershire, United Kingdom Lidl Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, suggesting sales, and providing product information to customers.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.

What We Offer

  • A competitive hourly rate of up to £13.35.
  • A 30-hour contract with opportunities for additional hours.
  • Day shifts with a guaranteed 30-35 days' holiday (pro rata) per year.
  • A 10% in-store discount on all purchases.
  • A contributory pension scheme.

About Lidl

Lidl is a dynamic and fast-paced retail environment that offers a unique and rewarding career opportunity. As a Customer Assistant, you will be part of a close-knit team that is passionate about delivering exceptional customer service and providing an outstanding shopping experience.

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