Administrative Support Officer for Links Centre
3 weeks ago
The aim of this position is to deliver administrative assistance to the Links Centre team within the Offender Outcomes division.
Key Responsibilities
- Perform administrative tasks, including the preparation of daily lists for the Links Centre, photocopying, filing, and taking minutes.
- Manage internal and external phone communications, schedule Teams meetings, video court sessions, and agent video appointments, as well as handle various correspondence.
- Provide temporary coverage for HDC Administration, ensuring proficiency in this role to effectively carry out responsibilities.
- Offer relief support for Casework (ICM) & My Compass Assessment Administration, maintaining the necessary skills to execute these tasks competently.
- Oversee the distribution and management of domestic supplies to the Links Centre and Regimes areas.
- Adhere to the SPS wages policy for the weekly administration and allocation of work parties on PR2/SharePoint for prisoner wage payments.
- Assist the Casework Manager and other team members with ad hoc tasks as required, in line with the role's level within the organization.
- Collect, manage, and disseminate relevant records in compliance with SPS, Government, and Legislative Data Protection and records management standards.
The recruitment and selection process at SPS is grounded in our Competencies for Success Framework, which outlines the behaviors and standards expected from applicants and staff in their respective roles.
Assessment of specific behaviors, of which there are eight, will be tailored to the role being applied for. While not all behaviors will be evaluated, candidates will be assessed on those deemed essential for the position.
Qualifications
- A minimum of 2 National 5 or equivalent qualifications, including English and Mathematics, or relevant experience in a similar environment.
Knowledge, Skills, and Experience
- Proven experience in performing administrative duties, such as telephone management, filing, and data entry.
- Proficient in Microsoft Word, Excel, and Outlook.
- Ability to understand and adhere to policies and procedures.
Behavioral Competencies
- Effective Listening & Communication
- Planning & Organization
- Collaboration & Relationship Building
Selection Process
- Interview
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Inverness, Highland, United Kingdom Scottish Prison Service Full timeJob Objective The primary aim of this position is to deliver administrative support to the Links Centre team operating within the Offender Outcomes division. Key Responsibilities: Perform administrative tasks, including the preparation of daily lists for the Links Centre, photocopying, filing, and taking minutes. Manage internal and external phone...
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