Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving any issues that may arise, and ensuring that our clients are satisfied with our services.
Key Responsibilities
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Communication: Communicate effectively with customers, colleagues, and other stakeholders to ensure seamless service delivery.
- Problem-Solving: Identify and resolve customer issues in a timely and professional manner.
- Team Collaboration: Work collaboratively with internal teams to ensure that customer needs are met and exceeded.
What We Offer
- Competitive Salary: We offer a competitive salary that reflects your skills and experience.
- Flexible Working Hours: Enjoy flexible working hours, including part-time options to suit your needs.
- Excellent Training: Receive comprehensive training to develop your skills and knowledge in customer service.
- Central Location: Work in a central location, close to public transportation.
About You
To be successful in this role, you will have:
Excellent Customer Service Skills: Proven experience in providing exceptional customer service in a call centre or retail environment.Strong Communication Skills: Effective communication and interpersonal skills to work with customers and colleagues.Problem-Solving Skills: Ability to identify and resolve customer issues in a timely and professional manner.Flexibility: Willingness to work flexible hours, including part-time options.Language
The language used for this job posting is en-US.
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