Adult Social Care Financial Services Manager

6 days ago

Walsall, Walsall, United Kingdom Venesky Brown Full time
About the Role

Venesky-Brown's client, a public sector organization, is seeking an experienced Adult Social Care Financial Services Manager to lead their financial services team. This is an exciting opportunity to join a dynamic organization and contribute to the development of their financial services strategy.

Key Responsibilities
  • Develop and implement a financial services strategy that aligns with the organization's goals and objectives.
  • Lead the financial services team to ensure the effective management of financial resources and the delivery of high-quality financial services.
  • Collaborate with stakeholders to identify and address financial risks and opportunities.
  • Develop and maintain relationships with key stakeholders, including government agencies, service providers, and community organizations.
  • Provide strategic direction and leadership to the financial services team, including budgeting, forecasting, and financial reporting.
  • Ensure compliance with relevant laws, regulations, and policies related to financial services.
  • Develop and implement policies and procedures to ensure the effective management of financial resources.
  • Manage complex financial cases, applying discretion and judgment in relation to policy guidelines.
  • Continuously strive to drive up the quality of service provision and the collection rate of care charges.
Requirements
  • Educated to postgraduate level with substantial management experience at a senior level within an Adult Social Care financial assessment/charging environment.
  • Ability to interpret, understand, and communicate complex advice on legal and/or financial issues in an understandable way to staff members and to service users.
  • Ability to work with stakeholders to resolve conflict and remove impediments through problem-solving, negotiation, open communication, and direct influencing.
  • High level of strategic planning and organizational skills, including forward planning and forecasting.
  • Excellent leadership and management skills with a track record in developing staff and improving performance.
  • Ability to write clear and accurate reports.
  • Ability to manage and motivate a team of staff to achieve team goals and address performance issues using the organization's HR people management procedures and formal performance where necessary.
  • Demonstrable technical knowledge in the following areas: Deputyship and the Court of Protection, Appointeeship, Charges for Residential Accommodation (CRAG), non-residential financial assessments, Deferred Payments, Direct Payments, Independent Personal Budgets, Self-Funders, and debt recovery.
  • Working knowledge of relevant legislation and their implications for this specific area of work.
  • Excellent working knowledge of the political landscape, legislative frameworks, and regional and national drivers surrounding the area of specialism.
  • Knowledge and experience of assessing the financial viability of service delivery models, benchmarking services, undertaking options appraisals, evaluating alternative options to ascertain if services continue to deliver value for money.
  • Experience of maximizing the organization's income through efficient and accurate processing of caseloads, applying performance management techniques to monitor productivity and quality of staff work.
  • Complex cases - Demonstrable experience and knowledge of utilizing various problem-solving methodologies, approaches, and techniques to identify root causes of problems, identify solutions, implement the solution, evaluate outcome, and arrive at conclusions.
  • Demonstrable experience of drafting strategies, policy, and guidance acquired through experience in relevant/specific field.
  • Experience of delivering contentious changes to service delivery and leading on consultations, negotiating, developing counter proposals, and implementing proposals.
  • Experience of leading on the development of business systems, processes, and policies, strategies, and initiatives in order to ensure they are in line with strategic business objectives, Government legislation, and contribute to continuous improvement in service delivery.
  • A comprehensive understanding of Adult Social Care financial assessment, direct payments, and debt recovery.
  • Experience of developing and implementing Adult Social Care policies and strategies aligned to Charging and Vulnerable Adults Debt Recovery.
  • Experience and knowledge of implementing strategies to maximize income and reduce client debt.

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