Meetings and Events Sales Professional

7 days ago

London, Greater London, United Kingdom Montcalm Collection Full time

About Montcalm Collection

We are a luxury hotel collection that offers a unique blend of timeless style and exceptional service. Our hotels are located in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters, and a diamond-shaped skyscraper, each with its own distinct character and charm.

Our Vision

We strive to provide an unforgettable experience for our guests, with a focus on delivering exceptional service and creating lasting memories. Our team is dedicated to ensuring that every guest feels welcome and valued, and that every stay is a truly special one.

Job Summary

We are seeking a skilled and ambitious Sales Executive - Groups, Meetings & Events to join our team. As a Sales Executive, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and delivering exceptional service to ensure repeat business and referrals.

Key Responsibilities

  • Identify and pursue new business opportunities through proactive sales and marketing efforts
  • Build and maintain relationships with clients to ensure repeat business and referrals
  • Deliver exceptional service to clients to ensure high levels of satisfaction and loyalty
  • Work closely with the hotel operations team to ensure that client expectations are met and exceeded
  • Conduct site visits to showcase the hotels and their amenities
  • Conduct post-event calls to obtain feedback and secure repeat business

Requirements

  • Background in delivering a similar service in a 5-star environment
  • Excellent communication and organisational skills
  • Good working knowledge of MS Office
  • Knowledge of CRM and reservations systems
  • Ability to work in a fast-paced environment and manage multiple tasks and priorities
  • Understanding of how to manage a team and appreciate diversity of colleagues and guests

Benefits

  • Collaborative and empowering team dynamics
  • Pathways for promotions and growth within the brand
  • Recognition and Rewards Program
  • Access to an array of discounts via our Benefits Platform
  • Comprehensive training through Certified Classroom and E-Learnings
  • 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure
  • Health incentives: Cash-back on optical, dental, chiropractic, and physio services
  • Concession on gym memberships
  • Nutritious meals provided during shifts
  • Complimentary dry-cleaning service for uniforms
  • Inclusive pension schemes

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace free from discrimination and prejudice, where everyone feels valued and respected.

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