Meetings and Events Planner

7 days ago

London, Greater London, United Kingdom Sales at The Londoner Full time

About The Londoner

The Londoner is a chic boutique hotel located in the heart of Leicester Square, offering a unique blend of style and sophistication. As a Sales team member, you will be part of a dynamic and ambitious company that values exceptional customer service and career development.

Job Summary

We are seeking a highly organized and detail-oriented Groups & Events Planning Executive to join our Sales team. The successful candidate will be responsible for supporting the Groups Sales & Planning Team with administrative tasks, ensuring seamless delivery of group arrivals and stays at the hotel.

Key Responsibilities

  • Assist with administrative tasks to support the Sales team in converting group bookings.
  • Deliver exceptional guest experiences, adding value to each guest's journey and promoting hotel amenities and services.
  • Be responsible for delivering group resumes with accurate information in a timely manner.
  • Ensure all payments are processed and actioned as necessary for pre-payments and online extranet payments.

Requirements

  • Previous experience in a similar role is highly desirable.
  • A proven track record of delivering exceptional customer service.
  • Proficiency in using IT applications, including EHL Apps, Microsoft applications, Touchpoint, and Delphi.
  • Advanced ability to use Opera and multiple platforms for data acquisition.
  • Excellent telephone communication etiquette and impeccable command of English.

Benefits Package

  • Competitive salary
  • 28 days holiday per annum, increasing with long service
  • Complimentary meals and beverages
  • Recommend a Friend Scheme
  • Annual complimentary night stays
  • Preferential accommodation rates
  • Access to a discount platform
  • Auto enrolment into our company pension scheme
  • Regular social events
  • Annual company recognition events
  • Wellbeing champions
  • Access to our company doctor
  • Access to our online learning platform
  • Opportunities for promotion and training

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