Operations & People Coordinator

7 days ago


London, Greater London, United Kingdom Mentivity Full time

About Mentivity

Mentivity is a leading inspirational mentoring organisation and alternative educational provision that aims to provide aspirational support for young people, schools and parents through 1:1 mentoring and group conversation-based learning.

Main Responsibilities:

Human Resources Management

  • Oversee recruitment processes, including job postings, screening, interviewing, and onboarding new employees.
  • Develop and implement HR policies and procedures in line with legal requirements and best practices.
  • Manage employee relations, including conflict resolution, performance management, and disciplinary actions.
  • Coordinate training and development programmes to enhance staff skills and career development.
  • Maintain accurate HR records and manage HR systems.

Operations Support

  • Support the Chief Impact and Operations Officer in operational planning and process improvements.
  • Ensure compliance with health and safety regulations and maintain a safe working environment.
  • Manage office administration, including supplies and equipment.
  • Coordinate with external service providers and maintain positive relationships with stakeholders.
  • Support budgeting and financial processes, including expense tracking and reporting.
  • Ensure the delivery team's schedules, rosters, leave, and absences are up to date and accurately recorded.
  • Communicate any issues or schedule changes to relevant staff members.

Stakeholder Management

  • Cultivate strong relationships with schools, partner organisations, and service providers to support collaborative working.
  • Promote Mentivity's programmes, services, and activities to stakeholders.
  • Support onboarding of schools and communicate programme impact effectively.


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