Retail Operations Assistant

3 weeks ago


Exeter, Devon, United Kingdom 8Bit Studios Full time

Job Title: Retail Operations Assistant

Location: Exeter

Company: 8Bits

About Us:

8Bits is a prominent entertainment management firm located in Exeter, committed to delivering innovative products and outstanding customer experiences. Our retail operations play a crucial role in our success, and we aim to uphold exceptional standards of service and store presentation. We are seeking a proactive and detail-oriented Retail Operations Assistant to join our team and support our operational objectives.

Role Overview:

Are you organized and customer-centric? As a Retail Operations Assistant at 8Bits, you will be a vital member of our team, assisting with various operational duties, managing inventory, and supporting the sales floor. Your contributions will ensure the seamless operation of our store and enhance the shopping experience for our customers.

Key Responsibilities:

  • Assist with receiving, unpacking, and organizing stock deliveries, ensuring accuracy and quality control.
  • Maintain inventory records, manage stock levels, and ensure products are readily available.
  • Support visual merchandising efforts by organizing and replenishing product displays.
  • Provide excellent customer service by assisting customers with inquiries, locating products, and processing transactions.
  • Support the sales team with various tasks, including preparing sales reports and conducting product research.
  • Assist with store operations, including opening and closing procedures, and ensuring a clean and safe shopping environment.
  • Monitor stock levels and coordinate with the purchasing team to order new inventory as needed.
  • Handle any stock discrepancies or issues promptly and efficiently.
  • Collaborate with team members to achieve sales targets and enhance the overall customer experience.
  • Follow company policies and procedures to ensure compliance and high standards of service.

What We're Looking For:

  • Previous experience in retail, stock management, or customer service is preferred but not required.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills with a customer-focused attitude.
  • Ability to handle physical tasks, including lifting and moving stock.
  • Proficiency in using inventory management systems and point-of-sale software is a plus.
  • Flexibility to work various shifts, including evenings and weekends.
  • A proactive and self-motivated attitude with a strong work ethic.
  • Ability to work effectively both independently and as part of a team.
  • A passion for retail and the entertainment industry.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and supportive environment.
  • Hands-on experience in retail operations within the entertainment industry.
  • A friendly and collaborative team atmosphere.
  • Opportunities for growth and development within the company.

How to Apply:

To be considered for the position, please send your CV and a cover letter detailing your interest and relevant experience.



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