Supervisor - Retail Operations

2 weeks ago


Exeter, Devon, United Kingdom Frasers Group Full time
About the Role

We are seeking an experienced Supervisor to join our dynamic team at Frasers Group. As a key member of our retail operations team, you will play a crucial role in driving store performance and delivering exceptional customer experiences.

Key Responsibilities
  • Team Leadership & Management
    • Lead a small team in one of our instore departments, providing guidance and support to ensure seamless day-to-day operations.
    • Develop and implement strategies to improve team performance, productivity, and morale.
    • Collaborate with colleagues to create an engaging and inclusive working environment.
  • Visual Merchandising
    • Support the delivery of meticulous store presentation, ensuring visual merchandising standards align with the Frasers Group brand.
  • Sales and Operations
    • Drive store performance to its maximum potential, achieving results and exceeding set goals.
    • Lead the team to ensure they are efficient in following best practice, supporting the delivery of commercial goals and brand knowledge.
Requirements
  • Recent supervisory experience in a retail environment.
  • Passion for retail and people, with a focus on delivering exceptional customer experiences.
  • Confident leader who can motivate and challenge others to deliver.
  • Detail-oriented with excellent communication skills.
  • A desire and hunger to be the best, with a commitment to promoting the Frasers Group values and culture.
What We Offer
  • Competitive basic salary of £28,256 per annum.
  • Monthly, quarterly, and bi-annual bonuses.
  • Commission-led bonuses across a wide range of products.
  • Free parking at the rear of store.
  • Monthly group rewards and recognition.
  • Long service awards.
  • Access to a wide range of development courses with national qualifications.
  • 28 days holiday.
  • 40% instore uniform discount.
  • Discounted gym membership.
  • Group-wide 20% discount across all Frasers Group brands.


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