Supervisor - Retail Operations
2 weeks ago
We are seeking an experienced Supervisor to join our dynamic team at Frasers Group. As a key member of our retail operations team, you will play a crucial role in driving store performance and delivering exceptional customer experiences.
Key Responsibilities- Team Leadership & Management
- Lead a small team in one of our instore departments, providing guidance and support to ensure seamless day-to-day operations.
- Develop and implement strategies to improve team performance, productivity, and morale.
- Collaborate with colleagues to create an engaging and inclusive working environment.
- Visual Merchandising
- Support the delivery of meticulous store presentation, ensuring visual merchandising standards align with the Frasers Group brand.
- Sales and Operations
- Drive store performance to its maximum potential, achieving results and exceeding set goals.
- Lead the team to ensure they are efficient in following best practice, supporting the delivery of commercial goals and brand knowledge.
- Recent supervisory experience in a retail environment.
- Passion for retail and people, with a focus on delivering exceptional customer experiences.
- Confident leader who can motivate and challenge others to deliver.
- Detail-oriented with excellent communication skills.
- A desire and hunger to be the best, with a commitment to promoting the Frasers Group values and culture.
- Competitive basic salary of £28,256 per annum.
- Monthly, quarterly, and bi-annual bonuses.
- Commission-led bonuses across a wide range of products.
- Free parking at the rear of store.
- Monthly group rewards and recognition.
- Long service awards.
- Access to a wide range of development courses with national qualifications.
- 28 days holiday.
- 40% instore uniform discount.
- Discounted gym membership.
- Group-wide 20% discount across all Frasers Group brands.
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