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Retail Operations Associate
2 months ago
Job Title: Retail Operations Associate
Location: Exeter
Company: 8Bits
About Us:
8Bits is a dynamic entertainment management firm located in Exeter, committed to delivering innovative offerings and outstanding customer experiences. Our retail team is vital in fostering a welcoming and engaging atmosphere for our clientele. We are seeking a motivated and customer-oriented Retail Operations Associate to become part of our team.
Role Overview:
Are you enthusiastic about retail and dedicated to providing exceptional customer service? As a Retail Operations Associate at 8Bits, you will play a key role in our team, assisting customers, maintaining the retail space, and supporting daily functions. Your contributions will be crucial in ensuring our customers enjoy a positive shopping experience.
Key Responsibilities:
- Welcome and assist customers with their purchases, delivering friendly and knowledgeable service.
- Uphold the retail space's appearance through effective merchandising, restocking, and organization.
- Provide customers with information on products, promotions, and in-store events.
- Operate the cash register, process transactions accurately, and manage point-of-sale systems.
- Assist with inventory management, including receiving shipments, checking stock levels, and organizing merchandise.
- Address customer inquiries and resolve any issues or complaints promptly and professionally.
- Support sales initiatives and promotional activities to enhance store performance.
- Ensure the store remains clean, organized, and well-stocked at all times.
- Collaborate with team members to ensure smooth and efficient store operations.
- Adhere to company policies and procedures regarding sales, returns, and customer interactions.
What We're Looking For:
- Previous experience in retail or customer service is preferred but not required.
- Strong communication and interpersonal skills with a friendly and approachable demeanor.
- Excellent organizational skills and attention to detail.
- Ability to handle transactions accurately and manage cash responsibly.
- Proficiency in using retail software and point-of-sale systems.
- Flexibility to work various shifts, including evenings and weekends.
- A positive attitude, a team player mentality, and a strong work ethic.
- A passion for delivering exceptional customer service and supporting store operations.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and supportive environment.
- Hands-on experience in retail within the entertainment industry.
- A friendly and collaborative team atmosphere.
- Opportunities for growth and development within the company.
How to Apply:
To be considered for the position, please send your CV and a cover letter detailing your interest and relevant experience.
