Retail Sales Associate

4 weeks ago


Exeter, Devon, United Kingdom Finisterre Full time

We are seeking a talented and enthusiastic Retail Sales Associate to join our Exeter Outlet store team. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the commercial success of the store.

Key Responsibilities:

  • Customer Experience: Create engaging customer relationships, understand and communicate our product range, and provide exceptional customer service.
  • Commercial: Contribute to the commercial success of the store through delivering sales targets and KPIs, and exceed customer expectations through our multi-channel offer.
  • Operations: Optimize conversion, maintain high security, and ensure all health and safety policies are adhered to.

Requirements:

  • You share our love of the sea and our brand values, and you genuinely like talking to others.
  • You are self-motivated, proactive, and committed to your own personal development and education.
  • You have previous experience in a customer-focused role and a strong understanding of exceptional customer service.

Benefits:

  • A competitive hourly rate of £12.00
  • A discretionary bonus scheme, based on company performance
  • A pension scheme with Nest
  • 25 days holiday per year, plus an allowance of up to 8 UK bank holidays
  • Additional holidays for length of service
  • Your birthday day off
  • 60% product discount for personal and gift use
  • 30% Friends and Family product discount
  • Life assurance with access to an employee assistance program
  • Access to a wide range of wellbeing programs
  • Regular team social and training days
  • Paid volunteering opportunities
  • Various discounts from our B Corp community
  • Individual training and development plans
  • Sea Tuesday companywide updates


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