IT Support Specialist

7 days ago


Daventry, Northamptonshire, United Kingdom In Technology Group Limited Full time

Job Summary:

We are seeking an experienced Senior IT Engineer to join our team at In Technology Group Limited. As a key member of our helpdesk, you will be responsible for providing technical support and guidance to our clients.

Key Responsibilities:

  • Provide expert-level technical support and guidance to clients, including troubleshooting and resolving complex IT issues.
  • Collaborate with our team to develop and implement IT projects, ensuring seamless execution and delivery.
  • Act as a mentor and trainer for junior engineers, sharing knowledge and expertise to enhance their skills.
  • Manage and maintain our clients' IT infrastructure, including Windows 10/11 and Windows Servers, Active Directory, firewalls, and virtual machines.
  • Administer Office 365 and ensure smooth operation of our clients' IT systems.
  • Develop and implement technical solutions to improve our clients' IT infrastructure and services.

Requirements:

  • Proven experience in IT support and project management, with a strong understanding of Windows 10/11 and Windows Servers.
  • Active Directory management and deployment experience.
  • Experience with firewalls management and networking, including DNS/DHCP, TCP/IP, LAN/WAN, and VPN.
  • Virtual machine experience, including Hyper-V/VMWare/Citrix management and maintenance.
  • Office 365 administration experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.

What We Offer:

As a Senior IT Engineer at In Technology Group Limited, you will have the opportunity to work with a dynamic and experienced team, delivering high-quality IT services to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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