Lead IT Support Specialist
4 weeks ago
Location: Onsite with Field Responsibilities Across the UK
Salary: Competitive base salary with performance-based bonuses
In Technology Group is seeking to enhance its IT Department with a dedicated IT Support Specialist.
The ideal candidate will be a proactive and skilled individual, ready to evolve alongside the organization.
Key Responsibilities:
- Delivering remote technical assistance to clients both nationally and internationally
- Conducting training sessions for customers on various products
- Utilizing ticketing systems and providing remote desktop support
- Diagnosing and resolving software-related issues
Requirements:
- A minimum of 2 years' experience in an IT-related role
- Proficiency in Microsoft 365 and Office 365
- Experience in customer training or technical documentation (preferred)
- Possession of a full UK driving license and access to a personal vehicle (mandatory)
We look forward to welcoming a new member to our team who is eager to contribute to our success.
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