Diagnostic Authoring Team Lead

7 days ago

Daventry, Northamptonshire, United Kingdom CAD-IT Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Diagnostic Authoring Team Lead to join our team at CAD-IT Ltd. As a key member of our technical team, you will be responsible for leading and delivering projects related to diagnostic technical authoring, testing, and solution development.

Key Responsibilities
  • Support all aspects of diagnostic technical authoring, testing, and solution development towards guided diagnostics.
  • Diagnose complex faults based on initial symptoms and Diagnostic Trouble Codes (DTCs).
  • Interpret complex engineering information and deliver content in an easily understood and unambiguous way.
  • Determine and author the process workflow required to resolve faults, which will be implemented into a guided diagnostic system.
  • Manage and publish the content into the diagnostic software for intended use by dealers and technicians.
  • Liaise with engineering stakeholders to gather information.
  • Lead and deliver projects for the following teams:
    • Diagnostic Authoring
    • Description and Operation (D&O)
    • Electrical Information
    • eLearning
Requirements
  • Hands-on vehicle workshop experience is essential, with the ability to diagnose initial symptoms related to Diagnostic Trouble Codes (DTCs) to provide guided solutions.
  • Experience using automotive diagnostic software.
  • Analytical skills and experience of troubleshooting to diagnose faults in a logical and concise manner.
  • Prior experience and working knowledge of hybrid, electric vehicles, and internal combustion engines.
  • Use of CAD and CAD visualisation tools is an important part of the role.
  • Organisational and project management skills, with the ability to understand and implement how your work interacts with a vehicle programme's product development lifecycle.
  • Experience of leading or supervising a team.
  • Understanding team members' strengths and weaknesses to support growth and development.
  • Providing training and mentoring.
  • Attending appraisals and giving constructive feedback.
  • Providing direction and guidance to motivate good working practices.
  • An eye for detail and accuracy.
  • Good problem-solving and evaluation techniques.
  • The ability to multitask and balance frequently changing priorities is essential.
  • Excellent communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company.
  • Excellent computer skills, including MS Office suite, including Word, Excel, and PowerPoint.
  • Degree or relevant/applicable experience.
  • Full Driving License.
Desirable Qualifications
  • Trained in Simplified Technical English.
  • Diagnostics authoring experience.
  • Experience of using 3D CAD or modelling software.
Why CAD-IT Ltd?

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing, and career progression are top of our list for our employees. Joining our dynamic, ambitious, and friendly team, you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.

We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

  • Private Medical Insurance.
  • Stakeholder pension.
  • 25 days annual leave + bank holidays.
  • Hybrid working.
  • Long Service Award scheme.
  • Enhanced maternity pay.
  • Subsidised eye tests.
  • CAD-IT Mental Health & Wellbeing Support Group.
  • CAD-IT Culture Committee.
  • Companywide and team social events, plus more.

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