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Vehicle Diagnostic Authoring Team Lead

2 months ago

Daventry UK, Northamptonshire, United Kingdom CAD-IT Ltd Full time

Based: Hybrid working – 2 days working in Daventry and/or Gaydon | 3 days work-from-home

Type: Full-time, permanent

Salary: TBD based on experience + company benefits


The Vehicle Diagnostic Authoring Team Lead will join a friendly and collaborative team to develop and deliver technical information for a well-known automotive OEM.


We’re looking for dynamic, engaging individuals with leadership qualities and/or supervisory experience, who have either Mechanical / Automotive Engineering, Master Vehicle Technician or Vehicle Technician experience. EV/Hybrid experience would also be beneficial.


Roles and Responsibilities:


Reporting directly to the Operations Manager, you will be the contact point for team members to achieve and deliver projects efficiently and meet your team goals.


  • Predominantly you will support all aspects of diagnostic technical authoring, testing and solution development towards guided diagnostics.
  • Diagnosis of complex faults based on initial symptoms / Diagnostic Trouble Code’s (DTC)
  • Interpret complex engineering information and deliver content in an easily understood and unambiguous way.
  • Determine and author the process workflow required to resolve faults which will be implemented into a guided diagnostic system.
  • Manage and publish the content into the diagnostic software for intended use by dealer / technician.
  • Liaise with engineering stakeholders to gather information.
  • In addition and with the support of the Operations Manager, you will be responsible for leading and successful delivery of projects for the following teams:
  • Diagnostic Authoring
  • Description and Operation (D&O)
  • Electrical Information
  • eLearning


Essential Skills:

  • Hands on vehicle workshop experience is key – the role involves diagnosing initial symptoms related to Diagnostic Trouble Codes (DTC’s) to provide guided solutions.
  • Be able to visualise workshop diagnostic processes in a digital engineering environment, so having a feel for realistic work parameters in automotive diagnosis is a must.
  • Experience using automotive diagnostic software.
  • Analytical skills and experience of troubleshooting to diagnose faults in a logical and concise manner.
  • Prior experience and working knowledge of hybrid, electric vehicles and internal combustion engines.
  • Use of CAD and CAD visualisation tools are an important part of the role. We will provide training on all Technical Authoring software if needed.
  • Organisational and project management skills; your responsibilities will include understanding and implementing how your work interacts with a vehicle programme’s product development lifecycle.
  • Experience of leading or supervising a team
  • Understanding team members’ strengths and weaknesses to support growth and development
  • Providing training and mentoring
  • Attending appraisals and giving constructive feedback
  • Providing direction and guidance to motivate good working practices
  • An eye for detail and accuracy
  • Good problem solving and evaluation techniques.
  • The ability to multitask and balance frequently changing priorities is essential.
  • Excellent communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company
  • Excellent computer skills including MS Office suite including Word, Excel and PowerPoint
  • Degree or relevant/applicable experience
  • Full Driving License


Desired but not essential:


  • Trained in Simplified Technical English
  • Diagnostics authoring experience
  • Experience of using 3D CAD or modelling software


Why CAD-IT?

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee reward and wellbeing:


  • Private Medical Insurance
  • Stakeholder pension
  • 25 days annual leave + bank holidays
  • Hybrid working
  • Long Service Award scheme
  • Enhanced maternity pay
  • Subsidised eye tests
  • CAD-IT Mental Health & Wellbeing Support Group
  • CAD-IT Culture Committee
  • Companywide and team social events, plus more