Out of Hours Business Travel Expert
7 days ago
Job Title: Senior Business Travel Consultant
Job Summary:
We are seeking a highly skilled and experienced Senior Business Travel Consultant to join our team at Travel Trade Recruitment. As a Senior Business Travel Consultant, you will be responsible for providing expert travel advice and assistance to our clients outside of normal working hours.
Key Responsibilities:
- Provide expert travel advice and assistance to clients via phone and email
- Offer innovative travel solutions to clients in times of increased stress
- Work closely with the day team to maintain high levels of customer service
- Source and book flights, rail, hotel, and ground product for clients
- Perform fare calculations and issue/re-issue tickets as needed
- Provide quality control to day team processes and identify areas for improvement
- Stay up-to-date with global travel news and communicate risks to senior management
- Create and provide traveller tracking reports for clients in the event of a major event
Requirements:
- Knowledge of Sabre and Amadeus
- Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
- Knowledge of Microsoft products, including Outlook, Word, and Excel
- Good geographical and product knowledge of destinations and airlines
- On the pulse with world events and likely travel implications
- Good organisational skills and excellent customer service & communicative abilities
- Flexible approach and desire to think 'outside of the box' to provide innovative travel solutions
What We Offer:
- Circa £36,000 salary (dependent on experience) + bank holiday payments/bonus
- Flexible shift patterns, including weekend shifts
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