Business Travel Consultant

3 days ago

London, Greater London, United Kingdom Travel Trade Recruitment Full time

Job Title: Business Travel Consultant - Expert in GDS Amadeus

Job Summary: We are seeking a highly skilled Business Travel Consultant to join our team at Travel Trade Recruitment. As a Business Travel Consultant, you will be responsible for providing expert advice and solutions to clients on travel-related matters, utilizing your knowledge of GDS Amadeus.

Key Responsibilities:

  • Deal with Enquiries: Handle client inquiries, including complex itineraries, from start to finish, utilizing your expertise in GDS Amadeus.
  • Offer Solutions: Provide the best possible solution for each client, while optimizing profit opportunities.
  • Quote and Book Travel: Offer quotes, book, issue tickets, and reissue tickets for all fares worldwide, including published fares, nett fares, CAT35 fare, route deals, and refunds using Amadeus GDS.
  • Manage Queues and Itineraries: Manage queues and issue tickets prior to deadline, handle schedule changes from airlines, and amend itineraries according to clients' changes.
  • Provide Solutions and Advice: Deliver a premium quality, ruthlessly efficient service experience that is both consistent and reliable, aligned to the attributes of the Company brand.
  • Ensure Company and Traveller Profiles: Ensure all company and traveller profiles, policy, and quality control scripts are up to date.

Requirements:

  • Proficiency in Amadeus GDS: Proficiency on Amadeus GDS is essential for this role.
  • Excellent Fares Knowledge: Excellent fares knowledge, including manual fare construction, is required.
  • Competency in Ticketing Processes: Competency in all ticketing processes, including re-issues, revalidations, and refunds, is necessary.
  • Knowledge of International Travel Products: Knowledge of international travel products, geography, and current affairs is required.
  • Knowledge of Ancillary Services: Knowledge of ancillary services is essential.
  • Good Written English: Good written English with the ability to write professionally to customers is required.
  • Strong Interpersonal Skills: Strong interpersonal skills with the desire and ability to develop others is necessary.
  • Drive to Solve Problems: A drive to solve problems for customers and team members is essential.
  • High Level of Professionalism: A high level of professionalism and flexibility, along with a strong work ethic, is required.

The Package:

  • Competitive Basic Salary: A competitive basic salary is offered.
  • Hybrid Working: Hybrid working arrangements are available.

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