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Out of Hours Business Travel Expert
2 months ago
**Job Summary:**
We are seeking a highly skilled Out of Hours Business Travel Expert to join our team at ALIGNMENT SEARCH AND SELECTION LIMITED. As a key member of our dynamic team, you will be responsible for providing exceptional travel services to our US-based clients, ensuring seamless travel experiences and superior customer satisfaction.
Key Responsibilities:
- Travel Arrangements: Manage travel bookings and reservations for US-based clients, including flights, accommodations, car rentals, and other travel-related services.
- Travel Consulting: Provide expert advice and recommendations on travel itineraries, routes, and accommodations based on client preferences and budgetary constraints.
- Client Support: Handle inquiries and resolve travel-related issues promptly and efficiently, ensuring client satisfaction and loyalty.
- Team Collaboration: Collaborate with internal teams to coordinate complex travel arrangements and special requests for clients.
- Industry Knowledge: Stay updated on industry trends, travel regulations, and destination-specific information to provide accurate and timely assistance to clients.
Requirements:
- Experience: Previous experience as a business travel consultant or in a similar role, preferably with expertise in servicing US clients.
- Travel Knowledge: Strong knowledge of travel booking systems (e.g., Galileo, Sabre) and proficiency in using online booking tools.
- Communication Skills: Excellent communication skills, with the ability to interact confidently and professionally with clients and colleagues.
- Problem-Solving: Exceptional problem-solving abilities and a proactive approach to resolving issues.
- Flexibility: Flexibility to work out of hours shifts, including evenings and overnight, but not on weekends.
- Attention to Detail: Attention to detail and the ability to multitask in a fast-paced environment.
- Geographical Knowledge: Knowledge of geographical locations and travel destinations preferred.
Benefits:
- Competitive Salary: Competitive salary based on experience and qualifications.
- Career Growth: Opportunities for career growth and professional development.
- Supportive Environment: Supportive work environment with a collaborative team culture.
- Comprehensive Benefits: Comprehensive benefits package, including health insurance and retirement plans.
- Convenient Location: Convenient location near London with easy access to public transportation.
