Principal IT Helpdesk Engineer

4 weeks ago

Daventry, Northamptonshire, United Kingdom In Technology Group Limited Full time
Position Overview

Senior IT Engineer

Location: Onsite

Salary: £32,000 - £35,000 per annum

In Technology Group Limited is seeking a skilled Senior IT Engineer to enhance our technical support team. The successful candidate will play a pivotal role in managing IT projects and providing advanced helpdesk assistance. This position involves addressing escalated issues from first and second line support and mentoring junior engineers to foster their professional growth.

Key Responsibilities:

  • Oversee and resolve complex technical issues.
  • Provide guidance and support to junior team members.
  • Manage IT projects from inception to completion.
  • Collaborate with various departments to ensure seamless IT operations.

Qualifications:

  • Proven experience in a senior IT support role.
  • Strong problem-solving skills and technical expertise.
  • Excellent communication and interpersonal abilities.

Join us at In Technology Group Limited to contribute to our commitment to excellence in IT support.

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