Senior Technical Support Specialist
3 weeks ago
Senior IT Engineer
Company: In Technology Group Limited
Salary: £32,000 - £35,000 per annum
We are seeking a skilled Senior IT Engineer to enhance our technical support team. The ideal candidate will play a crucial role in managing IT projects and providing advanced helpdesk assistance. You will be responsible for resolving escalated issues from junior support staff and mentoring less experienced engineers.
Key Responsibilities:
- Oversee complex IT support tasks and ensure timely resolution of issues.
- Act as a point of escalation for challenging technical problems.
- Provide guidance and training to junior team members.
- Collaborate with various departments to improve IT processes.
Qualifications:
- Proven experience in a senior IT support role.
- Strong problem-solving skills and technical knowledge.
- Excellent communication and interpersonal abilities.
This is an exciting opportunity to join a dynamic team and contribute to the success of our IT operations.
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