Client Support Specialist

14 hours ago


Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full time
Client Support Administrator

Ascendant Recruitment is seeking a highly skilled Client Support Administrator to join our team. As a Client Support Administrator, you will be responsible for providing exceptional customer service to clients via telephone and email.

Key Responsibilities:
  • Take ownership of the customer journey, ensuring a seamless and personalized experience.
  • Build meaningful relationships with clients, understanding their needs and preferences.
  • Provide administrative support to senior advisors, ensuring timely and accurate completion of tasks.
  • Administer new and existing policies, maintaining accurate records and ensuring compliance with regulatory requirements.
  • Maintain FCA compliance, adhering to industry standards and best practices.
  • Manage data entry and CRM system, ensuring accurate and up-to-date information.
  • Coordinate diary management, ensuring efficient scheduling and communication.
Requirements:
  • Proven customer service background, with experience in calling and emailing clients.
  • Previous experience in an office environment is desirable.
  • Strong team player with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects.
  • Excellent organizational skills, with attention to detail and ability to maintain accurate records.

About Ascendant Recruitment: We are a leading recruitment company, specializing in PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing, and digital marketing divisions. We operate as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment.



  • Northampton, Northamptonshire, United Kingdom Auxillis Full time

    Salary: £26,149 pa + bonus up to £1,307 pa Weekly Hours: 42.5 hours / week Our mission is to ensure seamless mobility for our customers. As a Client Support Specialist, you will be instrumental in delivering our award-winning service directly to clients, ensuring that our vehicles are positioned where they are needed, precisely when they are...


  • Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full time

    Client Support AdministratorCompetitive Salary: £25,000 - £30,000 (dependent on experience)Monday to Friday, 9am - 5:30pm (1 hour lunch break). No weekend work.Office-based role in Moulton Park, Northampton.Permanent positionMatch Recruitment is working with a long-established and premium specialist in the financial services industry to find a talented...


  • Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full time

    Client Support AdministratorCompetitive Salary: £25,000 - £30,000 (dependent on experience)Monday to Friday, 9am - 5:30pm (1 hour lunch break). No weekend work.Office-based role in Moulton Park, Northampton.Permanent positionMatch Recruitment is working with a long-established and premium specialist in the financial services industry to find a talented...


  • Northampton, Northamptonshire, United Kingdom Offsite Archive Storage & Integrated Services (UK) LTD Full time

    Job OverviewPosition SummaryAs a Client Support Specialist, you will serve as the initial point of contact for our clients, ensuring their requests are addressed efficiently and effectively. Your primary responsibilities will include:Key Responsibilities:1. **Client Interaction**: Manage and respond to client inquiries, providing exceptional service and...


  • Northampton, Northamptonshire, United Kingdom Tate Full time

    Client Support SpecialistCompetitive SalaryHybrid Working ModelFull-Time Permanent PositionAre you seeking a fulfilling career assisting clients during challenging situations?At Tate, we embrace a hybrid working model wherever feasible. Our approach fosters rewarding relationships by bringing colleagues together while also allowing for generous home working...


  • Northampton, Northamptonshire, United Kingdom Tate Full time

    Position: Client Support SpecialistSalary: Starting from £24,500Location: Northampton - Hybrid workingEmployment Type: Full-time, PermanentAre you seeking a fulfilling role where you can assist clients during difficult times?At Tate, we embrace a hybrid working model that fosters rewarding interactions among colleagues across our UK locations while...


  • Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Sales Administrator to provide essential administrative support to the sales team. As a key member of the team, you will play a crucial role in ensuring the smooth operation of sales processes and contributing to overall sales success.Key Responsibilities:Order...


  • Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Sales and Administrative Support Specialist to join our team. As a Sales and Administrative Support Specialist, you will provide essential administrative support to the sales team, ensuring the smooth operation of sales processes and contributing to overall...


  • Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full time

    Client Support AdministratorAscendant Recruitment is seeking a highly skilled Client Support Administrator to join our team. As a Client Support Administrator, you will be responsible for providing exceptional customer service to clients via telephone and email.Key Responsibilities:Take ownership of the customer journey, ensuring a seamless experience from...


  • Northampton, Northamptonshire, United Kingdom Ascendant Recruitment Full time

    Client Support AdministratorAscendant Recruitment is seeking a highly skilled Client Support Administrator to join our team. As a Client Support Administrator, you will be responsible for providing exceptional customer service to clients via telephone and email.Key Responsibilities:Take ownership of the customer journey, ensuring a seamless experience from...


  • Northampton, Northamptonshire, United Kingdom Virtuoso Recruitment Limited Full time

    Job SummaryVirtuoso Recruitment Limited is seeking a highly motivated and organized individual to join our team as a Customer Service Administrator. As a key member of our customer services team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key ResponsibilitiesRespond to client inquiries and...


  • Northampton, Northamptonshire, United Kingdom Mentaur Community Support Full time

    Mentaur Community Support is a leading provider of support services for young adults with Learning disabilities and/or mental health illnesses.Our Mission: To provide the highest level of support to enable independence and empower clients to control their own lives.Job Role: As a full-time Support and Outreach worker, you will be working 37.5 hours per week,...


  • Northampton, Northamptonshire, United Kingdom Mentaur Community Support Full time

    Mentaur Community Support is a leading provider of support services for young adults with Learning disabilities and/or mental health illnesses.Our Mission: To provide the highest level of support to enable independence and empower clients to control their own lives.Job Role: As a full-time Support and Outreach worker, you will be working 37.5 hours per week,...


  • Northampton, Northamptonshire, United Kingdom Mentaur Community Support Full time

    Mentaur Community Support is a leading provider of support services for young adults with Learning disabilities and/or mental health illnesses.Our Mission is to provide the highest level of support to enable independence and empower clients to control their own lives.Key Responsibilities:Support individuals with their daily needs and everyday household...


  • Northampton, Northamptonshire, United Kingdom Mentaur Community Support Full time

    Mentaur Community Support is a leading provider of support services for young adults with Learning disabilities and/or mental health illnesses.Our Mission is to provide the highest level of support to enable independence and empower clients to control their own lives.Key Responsibilities:Support individuals with their daily needs and everyday household...


  • Northampton, Northamptonshire, United Kingdom Mentaur Community Support Full time

    Mentaur Community Support is a leading provider of support services for young adults with Learning disabilities and/or mental health illnesses.Our Mission is to provide the highest level of support to enable independence and empower clients to control their own lives.Job Role:As a full-time Support and Outreach worker, you will be working 37.5 hours per...


  • Northampton, Northamptonshire, United Kingdom Mentaur Community Support Full time

    Mentaur Community Support is a leading provider of support services for young adults with Learning disabilities and/or mental health illnesses.Our Mission is to provide the highest level of support to enable independence and empower clients to control their own lives.Job Role:As a full-time Support and Outreach worker, you will be working 37.5 hours per...


  • Northampton, Northamptonshire, United Kingdom Interaction - York Full time

    Job OverviewCustomer Service Representative – Office Environment Our esteemed client is seeking to enhance their customer service division, aiming to deliver an exceptional and personalized client experience.Position Type: Full-time, transitioning from temporary to permanent.Work Schedule: Monday to Friday, with shifts from 8am to 5pm or 11am to 8pm,...


  • Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly organized and detail-oriented Sales and Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our sales team, you will provide essential administrative support to ensure the smooth operation of sales processes and contribute to overall sales success.Key...


  • Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly organized and detail-oriented Sales and Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our sales team, you will provide essential administrative support to ensure the smooth operation of sales processes and contribute to overall sales success.Key...