Client Support Specialist
4 weeks ago
As a Client Support Specialist, you will serve as the initial point of contact for our clients, ensuring their requests are addressed efficiently and effectively. Your primary responsibilities will include:
Key Responsibilities:
1. **Client Interaction**: Manage and respond to client inquiries, providing exceptional service and support.
2. **Order Processing**: Accurately process client orders and maintain updated records in our systems.
3. **Information Management**: Ensure that client information is current and precise, contributing to overall service excellence.
4. **Collaboration**: Work closely with various departments to foster effective teamwork and achieve service goals.
Service Standards
Maintain high service levels and quality standards, reflecting the values of Offsite Archive Storage & Integrated Services (UK) LTD. Your role is crucial in enhancing client satisfaction and driving operational success.
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