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Client Support Specialist
2 months ago
Are you passionate about delivering outstanding client support? We are currently seeking a dedicated Client Support Specialist to join our dynamic helpdesk team.
This role presents a remarkable opportunity to engage with the Public Sector, providing vital assistance within a diverse organization.
Your Responsibilities:
- Handle a variety of client service and administrative tasks, contributing to a more efficient and responsive justice system.
- Field inquiries from the public regarding their claims, ensuring accurate and timely responses.
- Maintain performance standards for accuracy and efficiency across all communication channels.
What We Are Looking For:
- A genuine enthusiasm for delivering exceptional client service.
- Previous experience in a customer service role, with the ability to work in a confidential setting.
- Strong IT proficiency, particularly in using Outlook, Excel, and Word.
- A flexible mindset, capable of adapting to new information and organizational changes.
What We Offer:
- Comprehensive training and development opportunities to advance your career.
- A competitive hourly wage.
- Up to 28 days of annual leave (pro-rata), with additional holiday accrual as you work.
- A range of flexible benefits and working arrangements to accommodate your lifestyle.
This is an excellent opportunity for motivated individuals to provide exceptional client support and make a meaningful impact.
