Client Support Specialist

4 weeks ago


Northampton, Northamptonshire, United Kingdom Auxillis Full time
Salary: £26,149 pa + bonus up to £1,307 pa
Weekly Hours: 42.5 hours / week

Our mission is to ensure seamless mobility for our customers.
As a Client Support Specialist, you will be instrumental in delivering our award-winning service directly to clients, ensuring that our vehicles are positioned where they are needed, precisely when they are required.

The Role of a Client Support Specialist at Auxillis

Working at an Auxillis branch is dynamic and fast-paced. As a Client Support Specialist, you will be at the heart of operations. You will often be the initial point of contact for clients, so providing exceptional service with a friendly demeanor is essential. Your ability to manage multiple tasks simultaneously will be key—whether it’s addressing a client rental inquiry, handling customer account administration, or overseeing daily vehicle logistics in and out of the branch.

No prior experience in the industry or vehicle rental administration is necessary to join our team (our comprehensive training program will equip you with the skills needed), but you will need your customer service expertise, administrative capabilities, and most importantly, a calm, 'can-do' attitude (along with a Full UK or EU Driving Licence) to excel in this role.

Benefits of Being a Client Support Specialist with Auxillis:

In addition to a competitive salary, Auxillis offers a range of benefits that enhance your employment experience, including (but not limited to):

A rewarding quarterly bonus scheme (£1,307 pa) 24 days annual leave increasing to 26 days with service (plus bank holidays) and an additional day off to celebrate your birthday complimentary life assurance wellness services (including 24/7 GP access, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) exclusive employee vehicle-leasing options pension scheme & save-as-you-earn share initiative Access to our Benefits App, providing unlimited discounts and cashback opportunities from a wide range of retailers We are thrilled to have introduced Wagestream for all our employees - a Financial Wellbeing app that offers greater control over your earnings. It allows you to choose when to receive your pay, set aside savings each month, access shopping discounts, check eligibility for benefits, and connect with a financial coach

With over 50 locations nationwide, Auxillis is the preferred provider for tailored accident claims and mobility services for motorists, trusted by some of the UK's leading motor insurers and automotive brands to assist their clients in times of need.

We are also part of a larger network – ZIGUP, a prominent provider of integrated mobility solutions, serving customers across the UK, Ireland, and Spain. Unlock your potential within an industry-leading organization, surrounded by inspiring colleagues and leaders, with opportunities to advance your career.

We are adaptable. We are knowledgeable. We are innovative. We are dependable.

Propel your career forward with us.



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