Workplace Support Specialist

2 weeks ago

Birmingham, Birmingham, United Kingdom Brook Street Full time

Brook Street is seeking a dedicated Workplace Support Worker to provide invaluable assistance to a valued member of our Public Sector client's team in Birmingham City Centre.

This role offers the opportunity to make a real difference by supporting an individual with ADHD and visual impairment within a dynamic Learning and Development (L&D) environment. Your tailored support will empower this individual to navigate the workplace effectively, enhance their job performance, and achieve professional growth.

Responsibilities:
  • Provide comprehensive guidance and assistance to the individual as they navigate unfamiliar environments within the office and during external events such as meetings and conferences.
  • Offer support in dynamic social settings, including identifying colleagues, interpreting body language, and facilitating effective communication.
  • Attend both face-to-face and virtual meetings to provide essential support, taking accurate notes, distributing meeting minutes, and ensuring action lists are meticulously maintained.
  • Manage calendars, schedules, and action logs efficiently, assisting the individual in prioritizing tasks, managing their time effectively, and meeting deadlines within their L&D role.
  • Provide technical support by aiding in the editing of audiovisual media, converting inaccessible documentation into accessible formats, and guiding a screen reader user in navigating digital platforms and software.
Skills and Qualifications:
  • Proficiency in Microsoft Teams and Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
  • Excellent verbal and written communication skills with a keen eye for detail and accuracy in data entry.
  • Strong organizational and time management abilities, coupled with the ability to work independently and as part of a team.
  • Problem-solving skills and a commitment to equality of opportunity.

This role requires a DBS check and three years of verifiable references. If you possess the necessary experience and skills to excel in this rewarding position, we encourage you to apply.

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