Office Administrator

4 months ago


King's Lynn, United Kingdom Gould Barbers Full time

Gould Barbers is looking for an office administrator for our busy, dynamic business and to directly serve both our customers and our teams of barbers. This role could even develop into helping the wider business of Gould Barbers. A good grasp of MS Word and Excel are essential, and a willingness to learn other business platforms is required (with training being provided). The role will be based in our Kings Lynn office. This is a role that offers the potential for good career progression.

This is a full-time position, and a full driving licence and use of car is preferred but not essential.

Gould Barbers are the UK’s largest barber brand and currently have 45 shops nationwide and over 230 self-employed barbers working with us. We are a traditional family barbershop providing thousands of haircuts across the nation every week.

**The role**:

- Monitoring and updating our appointment system.
- Uploading new barbers' information.
- Dealing with customer queries or complaints.
- Assisting with orders/ deals at the busiest times if needed.
- Provide comprehensive administrative assistance to streamline daily operations.
- Varied Ad Hoc Tasks
- General admin duties and training
- Motivated with strong customer service skills.
- Excellent communication skills
- Strong organisational and administrator skills
- Attention to detail

**Qualifications and Skills**:

- Excellent communication skills.
- Strong administration background complemented by hands-on experience.
- Proficiency in G Suite/ Microsoft (Sheets/ Docs/ Slides)
- Ability to handle a large workload and prioritise tasks effectively.
- Work within a team as well as autonomously.
- Innovative thinking. Bringing new ideas to the company.
- Driven and hard-working individual who can deal with strict deadlines and targets.

**What we have to offer**
- Vibrant and fun office environment.
- Access to exclusive events and experiences.
- Convenient work location with easy transport access. This is an office-based role. You must be able to travel daily to Kings Lynn
- Various staff events

If you are interested in this amazing opportunity, please apply.

Pay: £25,000.00 per year

**Benefits**:

- Casual dress
- Company events

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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