Administrative Support Officer

4 weeks ago


King's Lynn, Norfolk, United Kingdom Athena Care Homes Full time
About the Role

We are seeking a highly organized and customer-focused Administrative Assistant to join our team at Goodwins Hall Care Home. As an Administrative Assistant, you will play a vital role in ensuring the reception area provides a welcoming and professional image at all times.

Key Responsibilities
  • Coordinate all front desk activities, including answering incoming calls, providing information to callers, and redirecting calls or taking accurate messages.
  • Assist the Home Admin Manager with payroll tasks, such as setting up new starters, recording absence and annual leave, and processing leavers.
  • Support the Home Admin Manager with day-to-day administrative tasks, ensuring they are completed with accuracy and efficiency.
  • Assist with enquiry handling, preparing and sending out brochures, and responding to and sending emails.
Requirements
  • Previous administrative experience is desirable, as is knowledge of finance and/or HR procedures. Training will be provided for the successful candidate.
  • Excellent customer service, communication, and IT skills, ideally Microsoft Office, together with an eye for detail.
  • Confidence in handling personal and sensitive data, ensuring it is maintained in a confidential manner at all times.
  • Organized, numerate, and accurate, with a 'can-do' attitude.
What We Offer
  • Fully comprehensive induction.
  • Competitive salary.
  • 28 days of holiday per year.
  • Free Blue Light Card and access to the Blue Light discount platform.
  • Annual recognition awards ceremony – The AFTAS.
  • Refer a friend scheme.


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