Syp - Witness Care Officer - April 2023
1 month ago
**Department: Criminal Justice Department**
**Location: Snig Hill, Sheffield**
**Salary: £21,432 - £23,100**
**Hours**:37hrs per week**
**Contract Type: Permanent**
**Role Purpose**:
A Witness Care Officer is part of the Witness Care Unit and acts as a single point of contact between victims and witnesses and relevant agencies including the Crown Prosecution Service.
As a Witness Care Officer, you will act as single contact reference with witnesses from point of charge to case conclusion. You will also complete needs assessments, for victims/witnesses to determine and personally address any identified issues.
To be considered for the role you will have experience of interrogating/maintaining and retrieving data/information using various computer and manual recording packages. Ideally, you will have experience in Criminal Justice administration and with dealing with members of the public over the telephone.
**Key Responsibilities**:
- Determine and maintain the up-to-date status of all witness availability and provide to court and CPS.
- Obtain and document contact with all witnesses, acknowledgment of attendance, ensuring that any needs are met, to legislative compliance and assuring effective case progression.
- Alert witnesses to requirements for court hearing attendance and to outcome.
- Finalise cases.
- Liaise with internal/external/specialist agencies at a variety of levels.
- Interrogate, maintain, and retrieve data/information using various computer and manual recording packages, accurately contributing to monitoring activities for own and multi-agency partnership purposes
- Any other duties commensurate with the grade of the post.
**Skills and experience**:
For further information relating to the role and tasks of this position, please refer to the attached role profile.
**Benefits**:
We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:
- Generous annual leave allowance
- Flexible and hybrid working
- Generous ‘family’ leave
- Voluntary CPD Events for all staff to allow continuous development
- Mentoring & Coaching Scheme
- Paid Professional Subscriptions when relevant to role
- Access to a range of occupational health facilities
- Generous pension scheme
- Employee assistance service (accessible 24/7)
- Additional benefits for Westfield Health members
- Cycle to work scheme
- Sports and Social Club
**Eligibility**:
**Appearance & Standards**:
SYP is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.
**South Yorkshire Police’s Key Values**:
Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.
**Smarter ways of Working**:
South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.
There are 3 different categories as part of this which are: Fixed, Field and Hybrid.
This role has been evaluated as a Hybrid role.
Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.
**Closing Date**:
Wednesday 10 May 2023 at 23:55
Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.
**Contact point for applicants**:
For further information about the role, please contact Catherine Broughton on 0114 296 4113.
**Diversity & Inclusion**:
Expressions of interest are particularly welcome from female and ethnic minority officers.
It’s really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome expressions of interest from these valuable underrepresented groups_._
In addition, we will look to support anyone who requires Part Time/Job share working hours.
Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required. These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.
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