Complaints Resolution Officer

SR- CLSE_1711474367 Posted: 26/03/2024 - £20 - £23 per hour - City of London, London - CONTRACT **Complaints / Resolutions Officer Role** **Legal Disrepair Officer - Housing / Repairs** **SE London** **Hybrid Working - 1 day in the office a week** **Temp to Perm Role** - Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation...

**What's involved with this role**: **Job Ref: Southwark RQ1257644** **_Hybrid working_** The Repairs team requires a Repairs Resolution Officer/Complaints Officer to investigate and respond to stage one complaints and membe'rs enquiries. It is essential that you have exceptional customer service, along with previous experience of repairs and/or...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / RepairsSE LondonHybrid Working - 1 day in the office a week Temp to Perm RoleDealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs SE London Hybrid Working - 1 day in the office a week Temp to Perm Role Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / RepairsSE LondonHybrid Working - 1 day in the office a week Temp to Perm RoleDealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

Job Title: Complaints HandlerLocations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based)Contract Type: 6 months tempWork Pattern: Monday-Friday 35 hours per week Start Date:ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and...

Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the...

Job Title: Complaints HandlerLocations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based)Contract Type: 6 months tempWork Pattern: Monday-Friday 35 hours per week Start Date: ASAPJob role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and...

**Business Officer / Resolutions** **Newham** **£24-£26 P/H (Umbrella)** **3 Months +** **Office based 5 days per week** We are currently looking for a experienced Business Officer / Resolutions to investigate and respond to all Member Enquiries, Stage 1, stage 2 complaints and Housing Ombudsman cases. **Experience needed** - Experience of working in...

MMP Consultancy are currently working alongside an organisation based in Croydon to recruit a Customer Resolution Officer to join them on an interim contract. Responsibilities Include: - Working as part of a dedicated complaints resource to ensure you provide appropriate resolutions for customers - Being responsible for investigating complaints and members...

Newham £25 Per Hour I am recruiting for a local authority who is looking for someone to investigate and respond to all Member Enquiries, Stage 1, stage 2 complaints and Housing Ombudsman cases. Job Role 1. To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. 2. To work as part of a team to...

Job Title: Complaints Handler Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Monday-Friday 35 hours per week Start Date: ASAP The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of...

Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: 29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and...

Job Title: Customer Resolutions Officer Location: Southwark, SE1 Contract Type: temp contract 3 - 6 months Weekly Hours: Full time 37 Hours per week (Monday to Friday) This role is working as part of a small team to deliver the customer resolution service. The customer resolution officer will be responsible for investigating and responding to customer...

Job Title: Senior Complaints Officer Job Type: Temporary We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective resolution, and maintaining high service...

Repairs Resolution Officer Southwark I am recruiting for a local authority who is looking for someone to be responsible for answering stage one complaints and members enquiries on behalf of repairs and engineering services. Job Role To carry out investigations in line with the Council's overall vision, values and strategic aims, ensuring that...

Job Introduction What you’ll do Notting Hill Genesis, one of London's largest housing associations, is seeking a Complaints Dispute Resolution Lead to play a vital role in providing positive outcomes for residents who have faced challenges with NHG. This role is pivotal in ensuring complaints are addressed effectively, relationships are rebuilt, and...

Senior Complaints Officer Based in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. 24.53per hour PAYE We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...

Out client is looking for a Complaint Resolution Case Manager to join their company. **Summary**: To manage stage one complaints. This includes investigating the case, responding to the complaint and monitoring any actions needed afterwards through to resolution. **Description**: To manage stage one complaints. This includes investigating the case,...