Complaints /Resolution Officer (Housing)

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / RepairsSE LondonHybrid Working - 1 day in the office a week Temp to Perm RoleDealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / RepairsSE LondonHybrid Working - 1 day in the office a week Temp to Perm RoleDealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs SE London Hybrid Working - 1 day in the office a week Temp to Perm Role Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day...

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: £29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and...

A housing association is currently looking for a Housing Complaints Officer for about 3-4 months on a temporary basis.Key responsibilities are as followsOversee the management and effective recording of complaints on the complaints database, carrying out regular checks of cases being captured and feeding back where improvements are requiredLiaise with the...

Senior Complaints Officer Based in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. £24.53per hour PAYE We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...

One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

Role Title: Dispute Support Assistant Department: The Housing Hub The Economy Reports To: Dispute Resolution Manager Pay Rate Per Hour: £18.52 PAYE or £22.92 Umbrella PAYE Duration: 2 Months initially Location: West London (Hybrid based) Role Role Description: Join our team and be a crucial part of delivering an effective complaints, enquiries, and...

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer for Housing Services on a 3 months contract with a possibility of further extension. The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team...

Role: Property Services Complaints Officer **Salary**: £29,000 per annum pro rata **Location**: Fleet House, Farringdon Contract type: 6 - 12 month Fixed Term Contract Hours: 35 hours per week At Southern Housing Group, customers are at the heart of everything we do. That's why we provide more than 30,000 affordable homes for over 77,000 people making...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador forthe team you will work with our customers, internal and external stakeholders to ensure complaints handling...

Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and...

My client, a London social housing provider, seek an experienced Corporate Complaints and InsightOfficer to start asap! The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This role is central to the seamless management and delivery of the overall complaints & Insight function. As...

Housing/Homelessness Housing resolutions officer needed in London £18.76ph ref 5223424 Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

Customer Resolution Officers (Complaints) will lead on the management of complaints, Members Enquiries, freedom of information requests (FOIs) and the resolution of complex customer issues for services within Operations. The key purpose of the role is to provide an excellent service to customers who have complaints or complex/escalated issues - primarily...