Events and Marketing Coordinator

2 months ago


Droitwich, United Kingdom Churchfields Cafe and Ice Cream Parlour Full time

**Role Profile**

Due to the continued expansion of our business, we are looking for an Events and Marketing Assistant to work with the owners and management in the preparation and delivery of all of our events and marketing activity here at Churchfields, Churchfields Fun Farm & Fairy Trail and Droitwich Salt.

They will be working within a small and dynamic team and, therefore, need to be efficient and reliable with the ability to show initiative when needed.

This is a hands on role based on 25 hrs per week in term time rising to 40 hrs in school holidays and when we hold special events. It will include a day on the weekend.

**Key Responsibilities**
- Support the Owners and Management with the organising, marketing, ticketing and managing of events and activities held at Churchfields Fun Farm & Fairy Trail such as our Maize maze and seasonal events such as our Easter Trail, Camping weekends, Pumpkin Festival, Firework nights and Christmas events.
- Develop the company’s social media, networking and review accounts (such as Facebook, Instagram, Twitter, LinkedIn, Trip Advisor and Google reviews) by adding content and encouraging followers. Also responding to direct messages and comments.
- Assist in the composing and sending of press releases and organising competitions.
- Liaising with the graphic designer and obtaining quotes from third parties for advertising and printed marketing materials.
- Monitor customer feedback and compile reports for the Management team.
- Dealing with requests for vouchers and composing Terms & Conditions for vouchers and competitions etc.
- Assist with data capture, mining and analysis including customer feedback scores and reviews.
- Respond to PR requests and field all advertising sales enquiries.
- Preparing and distributing internal marketing communications.
- Monitor the Marketing inbox, ensuring enquiries are forwarded to the correct staff members.
- Enter the company for appropriate competitions.
- **Person specification**_

**Essential**:

- Strong IT skills with experience of Outlook and Office programmes
- Strong written skills
- Friendly telephone manner
- Grade C or above in GCSE English and Maths
- Driving licence or access to reliable transport (we are based in a rural location)

**Desirable**:

- A knowledge of current data protection laws and the new GDPR rules.
- **Attributes**_

**Passionate**
- Demonstrates integrity
- Is committed to excellent customer service
- Cares about customers and colleagues
- Polite, friendly and approachable manner
- Thorough and meticulous on all tasks
- Creates, develops and manages new ideas

**Active**
- Demonstrates continuous personal and professional development
- People focused and a great motivator
- Has a positive “can-do” attitude
- Demonstrates high energy, even when under pressure
- Works on own initiative
- Flexible approach to work and working hours
- Resilient and able to make tough decisions

**Inclusive**
- A great team player
- A great communicator
- A great listener
- Focused and committed
- Involves staff in decision making processes and new ideas
- Delegates and manages projects well
- Strong commitment to team working and a culture of staff development

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: From £7.19 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Ability to commute/relocate:

- Droitwich: reliably commute or plan to relocate before starting work (required)

Application question(s):

- If you could be an ice cream flavour, which would you be and why?

**Experience**:

- Digital marketing: 1 year (preferred)
- Marketing: 1 year (required)

Work Location: In person


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