Call Centre Representative
7 months ago
**About us**
Raven Marketing is a small business in Southampton. We are collaborative, inclusive and fast-paced.
Our work environment includes:
- International workforce
- Company perks
- On-the-job training
- Regular social events
This position is an entry level position and no previous experience is required. This is a great oppurtunity for imdividuals who are looking to kickstart their career.
We are looking for a Call Center Representative to join our team in Southampton.
**Responsibilities**:
- Provide excellent customer service to customers over the phone.
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information to customers about products and services.
- Maintain a high level of customer satisfaction.
- Identify customer needs and suggest appropriate products and services.
- Resolve customer issues in a timely manner.
- Follow up with customers to ensure their satisfaction.
To be truly successful within this role, you will need:
- A driven and can-do attitude against a motivational on-target earnings bonus scheme
- Individual and strong team playing abilities
- Strong communication skills
- A vibrant flair and persuasive personality
**Salary**: £23,963.00-£25,546.00 per year
**Benefits**:
- Casual dress
- Company events
- Free parking
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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