Call Centre Representative

7 months ago


Southampton, United Kingdom Emson Creative Group Full time

**Job Title**:Call Center Representative

The Call Center Representative will be responsible for handling customer service and resolving issues. The Call Center Representative will be working in a team environment to ensure a smooth customer service experience for our customers.

**Responsibilities**:

- Receive orders and prepare for shipment.
- Resolve customer complaints and provide appropriate solutions.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Assist in other projects as needed.

**Skills**:
**Proven customer support experience or experience as a client service representative**
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt respond to different types of characters
- Excellent communication and presentation skills, with the ability to make an impact on teams of people and departments in a fast-paced environment
- Fast learner with the ability to learn new software programs quickly. (i.e., Salesforce)

Emson Creative Group is an Equal Opportunity Employer

**Salary**: £22,487.00-£24,892.00 per year

**Benefits**:

- Canteen
- Company events
- On-site parking
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Southampton, United Kingdom VP GROUP LTD Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answer incoming customer calls and...


  • Southampton, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    As a Call Center Representative, you will be the first point of contact for our customers, providing outstanding assistance and resolving inquiries promptly. You'll utilize your excellent communication skills to ensure a positive customer experience and contribute to the success of our team. **Responsibilities**: - Answer incoming calls and respond to...


  • Southampton, United Kingdom Abacus Marketing Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Responsibilities**: - Answer incoming customer calls...

  • Call Centre Operator

    7 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    As a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...


  • Southampton, United Kingdom Emson Creative Consulting Full time

    **About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...


  • Southampton, United Kingdom Emson Creative Consulting Full time

    **About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...

  • Call Centre Agents

    1 month ago


    Southampton, United Kingdom First home improvements Full time

    CALL CENTRE ROLES - INBOUND/OUTBOUND. Trainee or Experienced people welcome, full training is provided. SPEAKING TO NEW AND EXISTING CUSTOMERS. NO selling involved, just marketing products, creating a interest. NO SELLING INVOLVED! WEEKLY PAY, WORK ONE WEEK IN HAND. Interview will be held all through May/June, APPLY today for a call over the next few...

  • Call Centre Agents

    1 month ago


    Southampton, United Kingdom CV-Library Full time

    CALL CENTRE ROLES - INBOUND/OUTBOUND. Trainee or Experienced people welcome, full training is provided. SPEAKING TO NEW AND EXISTING CUSTOMERS. NO selling involved, just marketing products, creating a interest. NO SELLING INVOLVED! WEEKLY PAY, WORK ONE WEEK IN HAND. Interview will be held all through May/June, APPLY today for a call over the next few...

  • Call Centre Operator

    7 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Operator

    7 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Advisor

    7 months ago


    Southampton, United Kingdom VP GROUP LTD Full time

    Are you a natural communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy problem-solving? We're seeking motivated individuals to join our growing team as Call Centre Advisors! **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate...

  • Call Centre Operator

    6 months ago


    Southampton, United Kingdom Relay Group Limited Full time

    Are you passionate about helping others and providing exceptional customer service? Are you a great communicator with a knack for problem-solving? Join our dedicated team as a Customer Service Representative! **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries and resolve...


  • Southampton, United Kingdom Vibes And Verbs Full time

    **About Vibes & Verbs**: Welcome to Vibes & Verbs, where words come alive and stories take flight. We are a dynamic copywriting company passionate about crafting compelling content that resonates with audiences and drives results for businesses worldwide. Vibes & Verbs is looking for a dedicated and customer-focused Call Center Representative to join our...

  • Call Centre Agent

    7 months ago


    Southampton, United Kingdom Communications and Solutions Partners Group Full time

    Are you a persuasive communicator with a knack for sales? We're seeking enthusiastic individuals to join our team as Call Centre Agents and contribute to our sales success through exceptional customer service. **Duties**: - Provide accurate information about products or services to customers - Handle customer complaints or issues and provide appropriate...


  • Southampton, United Kingdom DevComNow Full time

    **Job Title**: Call Center Representative **Location**: Southampton, HAM **Company**: DevComNow **Responsibilities**: Answer incoming calls and respond to customer inquiries promptly and professionally. Provide information about products, services, and promotions. Handle customer complaints, provide appropriate solutions, and follow up to ensure...


  • Southampton, United Kingdom Habadaa Full time

    Responsibilities: - Conduct outbound calls to potential customers to promote products or services - Follow scripts and guidelines provided to ensure consistent messaging - Provide information and answer questions about products or services - Identify and escalate customer issues or complaints to appropriate channels - Maintain accurate and detailed records...


  • Southampton, United Kingdom gap personnel Full time

    Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for **Call Centre Agents **for a company based in **Southampton**. **We are offering **excellent opportunities to work within the Customer Service department for a medical company based in Southampton.** Our client offers ongoing work, with training...


  • Southampton, United Kingdom Impact Call Centre Ltd Full time

    **Why Choose Impact?** Come and join Impact Call Centre’s friendly and professional team. This is a great place to work, where we recognise our people as our greatest asset. We are a diverse and inclusive business providing outstanding outsourced solutions for blue chip companies that need our expertise. We are trusted partners of our clients, where the...


  • Southampton, United Kingdom Impact Call Centre Ltd Full time

    **Why Choose Impact?** Come and join Impact Call Centre’s friendly and professional team. This is a great place to work, where we recognise our people as our greatest asset. We are a diverse and inclusive business providing outstanding outsourced solutions for blue chip companies that need our expertise. We are trusted partners of our clients, where the...

  • Call Centre Agent

    1 day ago


    Southampton, United Kingdom Cab My Ride Full time

    **About us** Cab My Ride is a small business in Southampton SO14 3LP. We are inclusive, engaging and innovative. Our work environment includes: - Regular social events - Lively atmosphere - Work-from-home days - Relaxed atmosphere - Growth opportunities - Management and resolve customer complaints - Sell products and place customer orders in the computer...