Call Centre Representative

7 months ago


Southampton, United Kingdom VP GROUP LTD Full time

We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services.

**Duties**:

- Answer incoming customer calls and provide assistance or information as needed
- Handle customer inquiries and resolve complaints or issues in a professional and timely manner
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend appropriate solutions

**Skills**:

- Bilingual or multilingual skills are highly desired
- Strong verbal communication skills, with the ability to articulate information clearly and concisely
- Excellent phone etiquette and customer service skills
- Proficient in data entry and computer systems
- Ability to work in a fast-paced environment and handle high call volumes

**Job Types**: Full-time, Permanent

**Salary**: From £25,200.35 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Southampton (preferred)

Work Location: In person



  • Southampton, United Kingdom Emson Creative Group Full time

    **Job Title**:Call Center Representative The Call Center Representative will be responsible for handling customer service and resolving issues. The Call Center Representative will be working in a team environment to ensure a smooth customer service experience for our customers. **Responsibilities**: - Receive orders and prepare for shipment. - Resolve...


  • Southampton, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    As a Call Center Representative, you will be the first point of contact for our customers, providing outstanding assistance and resolving inquiries promptly. You'll utilize your excellent communication skills to ensure a positive customer experience and contribute to the success of our team. **Responsibilities**: - Answer incoming calls and respond to...


  • Southampton, United Kingdom Abacus Marketing Full time

    We are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Responsibilities**: - Answer incoming customer calls...


  • Southampton, United Kingdom Emson Creative Consulting Full time

    **About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...


  • Southampton, United Kingdom Emson Creative Consulting Full time

    **About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...

  • Call Centre Operator

    7 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    As a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...

  • Call Centre Operator

    7 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Operator

    7 months ago


    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Call Centre Operator

    7 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...

  • Call Centre Advisor

    7 months ago


    Southampton, United Kingdom VP GROUP LTD Full time

    Are you a natural communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy problem-solving? We're seeking motivated individuals to join our growing team as Call Centre Advisors! **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate...


  • Southampton, United Kingdom DevComNow Full time

    **Job Title**: Call Center Representative **Location**: Southampton, HAM **Company**: DevComNow **Responsibilities**: Answer incoming calls and respond to customer inquiries promptly and professionally. Provide information about products, services, and promotions. Handle customer complaints, provide appropriate solutions, and follow up to ensure...

  • Call Centre Agent

    2 weeks ago


    Southampton, United Kingdom Majestic LDN Full time

    **About us** Majestic LDN is a small business in Southampton. We are professional, creative and inclusive. Our work environment includes: - Modern office setting - Company perks - On-the-job training **Responsibilities**: - Serve as a customer service representative and handle inbound calls. - Provide support and advice to customers. - Assist customers...

  • Call Centre Agent

    7 months ago


    Southampton, United Kingdom Communications and Solutions Partners Group Full time

    Are you a persuasive communicator with a knack for sales? We're seeking enthusiastic individuals to join our team as Call Centre Agents and contribute to our sales success through exceptional customer service. **Duties**: - Provide accurate information about products or services to customers - Handle customer complaints or issues and provide appropriate...


  • Southampton, United Kingdom J2C Full time

    We are delighted to announce we are working with a global iconic brand, main dealer group, who are high respected in the motor trade. They are based in the Southampton area and looking for Call Centre Representative to work in the after sales team. This opportunity will suit anyone who may have come from a customer service background, possibly automotive...


  • Southampton, United Kingdom Talk Services Full time

    Talk Services is on the lookout for a Call Centre Sales Assistant to join our new team in Southampton. The role is suitable for progression minded professional looking to further their career and fresh talents making their first step in the industry. Full Time Immediate Start Full training provided As a Call Centre Sales Assistant, you will be handling...


  • Southampton, United Kingdom Habadaa Full time

    Responsibilities: - Conduct outbound calls to potential customers to promote products or services - Follow scripts and guidelines provided to ensure consistent messaging - Provide information and answer questions about products or services - Identify and escalate customer issues or complaints to appropriate channels - Maintain accurate and detailed records...

  • Call Centre Operator

    2 weeks ago


    Southampton, United Kingdom Snows Full time

    Are you looking for a change in career? Do you have a passion for excellent Customer Service? Are you energetic, friendly and welcoming to Customers and colleagues? We would like to offer you the chance to join a fabulous team in the heart of the Hedge End retail park. Working for a prestigious Motor Group, Snows has been in the automotive industry for 60...


  • Southampton, United Kingdom Impact Call Centre Ltd Full time

    **Why Choose Impact?** Come and join Impact Call Centre’s friendly and professional team. This is a great place to work, where we recognise our people as our greatest asset. We are a diverse and inclusive business providing outstanding outsourced solutions for blue chip companies that need our expertise. We are trusted partners of our clients, where the...


  • Southampton, United Kingdom Impact Call Centre Ltd Full time

    **Why Choose Impact?** Come and join Impact Call Centre’s friendly and professional team. This is a great place to work, where we recognise our people as our greatest asset. We are a diverse and inclusive business providing outstanding outsourced solutions for blue chip companies that need our expertise. We are trusted partners of our clients, where the...


  • Southampton, United Kingdom gap personnel Full time

    Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for **Call Centre Agents **for a company based in **Southampton**. **We are offering **excellent opportunities to work within the Customer Service department for a medical company based in Southampton.** Our client offers ongoing work, with training...