Call Centre Agent
7 months ago
Are you a persuasive communicator with a knack for sales? We're seeking enthusiastic individuals to join our team as Call Centre Agents and contribute to our sales success through exceptional customer service.
**Duties**:
- Provide accurate information about products or services to customers
- Handle customer complaints or issues and provide appropriate solutions or alternatives
- Upsell products or services to customers when applicable
- Follow call center scripts and guidelines to ensure consistent and high-quality customer service
- Maintain a high level of phone etiquette and professionalism at all times
**Skills**:
- Strong ability to analyze customer needs and provide appropriate solutions
- Strong communication and negotiation skills with a results-oriented approach
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
**Salary**: From £24,699.33 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Southampton (preferred)
Work Location: In person
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