Call Centre Agent
7 months ago
Join Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive
Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights.
**About Us**:
We pride ourselves on delivering exceptional customer experiences through our state-of-the-art call center. We're currently seeking motivated and driven individuals to join our team as Call Center Agents.
**Position Overview**:
As a Call Center Agent at Switch Advisor, you will be the first point of contact for our valued customers. You will have the opportunity to make a real difference by providing top-notch service, resolving inquiries, and ensuring every customer interaction leaves a positive impression.
**Key Responsibilities**:
- Handle incoming calls professionally and efficiently.
- Assist customers with product inquiries, orders, billing, and technical issues.
- Troubleshoot problems and provide accurate information and solutions.
- Maintain a high level of product knowledge to effectively address customer needs.
- Meet and exceed customer service and performance goals.
- Document and update customer records accurately in our CRM system.
- Collaborate with team members and other departments to resolve complex issues.Responsibilities:
- Answer incoming calls from customers and provide assistance with their inquiries and concerns
- Upsell products or services to customers based on their needs and preferences
- Analyze customer accounts and provide accurate and timely information
- Resolve customer complaints or issues in a professional and efficient manner
- Maintain a high level of customer satisfaction through excellent service delivery
**Skills**:
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Good organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
**Salary**: From £23,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Call Centre Agent
7 months ago
Southampton, United Kingdom Communications and Solutions Partners Group Full timeAre you a persuasive communicator with a knack for sales? We're seeking enthusiastic individuals to join our team as Call Centre Agents and contribute to our sales success through exceptional customer service. **Duties**: - Provide accurate information about products or services to customers - Handle customer complaints or issues and provide appropriate...
-
Call Centre Agent Southampton
2 days ago
Southampton, United Kingdom gap personnel Full timeGap Personnel who are operating as an employment business are currently recruiting on behalf of our client for **Call Centre Agents **for a company based in **Southampton**. **We are offering **excellent opportunities to work within the Customer Service department for a medical company based in Southampton.** Our client offers ongoing work, with training...
-
Call Centre Agents
4 weeks ago
Southampton, United Kingdom First home improvements Full timeCALL CENTRE ROLES - INBOUND/OUTBOUND. Trainee or Experienced people welcome, full training is provided. SPEAKING TO NEW AND EXISTING CUSTOMERS. NO selling involved, just marketing products, creating a interest. NO SELLING INVOLVED! WEEKLY PAY, WORK ONE WEEK IN HAND. Interview will be held all through May/June, APPLY today for a call over the next few...
-
Call Centre Agents
1 month ago
Southampton, United Kingdom CV-Library Full timeCALL CENTRE ROLES - INBOUND/OUTBOUND. Trainee or Experienced people welcome, full training is provided. SPEAKING TO NEW AND EXISTING CUSTOMERS. NO selling involved, just marketing products, creating a interest. NO SELLING INVOLVED! WEEKLY PAY, WORK ONE WEEK IN HAND. Interview will be held all through May/June, APPLY today for a call over the next few...
-
Call Centre Operator
7 months ago
Southampton, United Kingdom Vanguard Ventures Full timeAs a Call Centre Operator, you will be the first point of contact for our customers, providing them with prompt and professional assistance. You will handle a high volume of incoming calls, addressing inquiries, resolving issues, and providing exceptional service. With your strong communication skills and ability to work effectively under pressure, you will...
-
Call Centre Operator
7 months ago
Southampton, United Kingdom Vanguard Ventures Full time**Join Our Team as a Call Centre Operator: Delivering Exceptional Customer Experiences!** Are you a dynamic and customer-focused individual who loves engaging with people? As a Call Centre Operator at Vanguard Ventures, you'll be the friendly voice and first point of contact for our valued customers. Your exceptional communication skills and ability to...
-
Call Centre Sales Agent
7 months ago
Southampton, United Kingdom Talent Catch UK Full time**About Us**: Join our dynamic team! We are a customer-centric company committed to providing outstanding service. As we expand, we are looking for enthusiastic individuals to join our customer service department. **Responsibilities**: - **Customer Interaction**: Handle inbound and outbound customer calls with professionalism and courtesy. Address...
-
Call Centre Advisor
7 months ago
Southampton, United Kingdom VP GROUP LTD Full timeAre you a natural communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy problem-solving? We're seeking motivated individuals to join our growing team as Call Centre Advisors! **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate...
-
Call Centre Sales Advisor
7 months ago
Southampton, United Kingdom Habadaa Full timeResponsibilities: - Conduct outbound calls to potential customers to promote products or services - Follow scripts and guidelines provided to ensure consistent messaging - Provide information and answer questions about products or services - Identify and escalate customer issues or complaints to appropriate channels - Maintain accurate and detailed records...
-
Field Agent
2 days ago
Southampton, United Kingdom Resolvecall Full time**Field Agent / Warrant Officer based in Southampton (SO Postcode)** - Do you want to work for an Investors in People Gold awarded company with a potential to earn over £36,000 a year? - Do you want a better work/life balance? Working 4 days out of 7 with every weekend off and an additional day off during the week. - Would you like a job working for a...
-
Call Centre Operator
6 months ago
Southampton, United Kingdom Relay Group Limited Full timeAs a Call Center Operator, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing outstanding customer service **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Upsell...
-
Call Centre Operator
6 months ago
Southampton, United Kingdom Relay Group Limited Full timeAs a Call Center Operator, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing outstanding customer service **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services, upselling when appropriate -...
-
Call Centre Representative
7 months ago
Southampton, United Kingdom VP GROUP LTD Full timeWe are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Duties**: - Answer incoming customer calls and...
-
Call Centre Representative
7 months ago
Southampton, United Kingdom THE CONNECTED EVENT GROUP LTD Full timeAs a Call Center Representative, you will be the first point of contact for our customers, providing outstanding assistance and resolving inquiries promptly. You'll utilize your excellent communication skills to ensure a positive customer experience and contribute to the success of our team. **Responsibilities**: - Answer incoming calls and respond to...
-
Field Agent
6 months ago
Southampton, United Kingdom Resolvecall Full timeField Agent / Warrant Officer based in Southampton (SO Postcode) Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...
-
Call Centre Representative
7 months ago
Southampton, United Kingdom Abacus Marketing Full timeWe are currently seeking a motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service department, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our products/services. **Responsibilities**: - Answer incoming customer calls...
-
Call Centre Operator
6 months ago
Southampton, United Kingdom Relay Group Limited Full timeAre you passionate about helping others and providing exceptional customer service? Are you a great communicator with a knack for problem-solving? Join our dedicated team as a Customer Service Representative! **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries and resolve...
-
Call Centre Representative
7 months ago
Southampton, United Kingdom Emson Creative Consulting Full time**About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...
-
Call Centre Representative
7 months ago
Southampton, United Kingdom Emson Creative Consulting Full time**About us** Emson Creative Consulting is a small business in Southampton. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Company perks **Responsibilities**: - Answer incoming calls from customers and provide assistance or information as needed - Handle customer inquiries,...
-
Enforcement Agent
4 weeks ago
Southampton, United Kingdom Novax Recruitment Ltd Full timeJob Title: Enforcement Agent Location: Southampton/Portsmouth Salary: Up to £35,000 DOE with OTE £75,000+ Are you an experienced and certified Enforcement Agent looking for a new challenge? We are working with a prominent company within the enforcement industry, offering you an opportunity to join a well-established team operating across England and...