Administration & Communications Apprentice

4 months ago


Portsmouth, United Kingdom Sodexo Full time

Job Introduction
To provide effective delivery in all areas of office/administration support and customer service to the contract office.

Main Responsibilities
- Managing multiple priorities with set deadlines - in order to be successful in this role the post holder will need to demonstrate a high level of planning and organising capability using the resources available to them.
- Ensuring a high level of accuracy - in order to be successful in the role the post holder will need to demonstrate a high level of accuracy in all written communication using the resources available to them
- Promoting a professional image of Sodexo as the first point of contact - the post holder will need to be familiar with Sodexo image and reputation guidelines.
- Providing office admin support to include filing and record keeping, data entry, printing, photocopying and typing support for meeting minutes etc.
- Support with the production of all monthly reports, including training reports.
- Directing visitors to their destination and on-site escort
- Answering queries from visitors about Sodexo
- Ensuring that the phone always answered and that callers are correctly greeted, and calls transferred correctly
- Booking travel and accommodation for all employees who require it
- Scheduling meeting room bookings and appointments including ordering food and refreshments - including for venues external to Merville barracks.
- Provide a message service to all employees in the Sodexo office
- Receiving and sorting all mail (incoming and outgoing)
- Ensuring reception area always presents professional image
- Updating Outlook appointment calendars
- Scheduling conference calls and webinars
- Updating office building noticeboards
- Providing support for collation of PowerPoints for meetings
- Signing out keys to employees who require them
- Supporting with social media messaging and channels
- Admin support for HR processes including Star employee of the month and long service
- Provide absence cover to Helpdesk function
- Any reasonable request made by the contract administration and security manager
- All administrative tasks in order to ensure the efficient running of the office
- All visitors welcomed in a professional and efficient way to maintain Sodexo image and reputation
- Excellent written, communication and interpersonal skills
- Experienced in using social media channels including Facebook, Twitter
- High planning and organisational capability
- Previous admin or reception experience

About The Company
In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Package Description
- **37.5 hours per week**:

- **Monday to Friday - 8-16:00 & 9-17:00 Flexible between these 2 shift patterns**:

- **£12.50 per hour**:

- **Free Car parking**

**Check your local transport links here**: Plan Your Journey | Traveline



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