Facilities Services Administrator Apprentice
1 week ago
About the Role
We are seeking a motivated and detail-oriented individual to join our team as a Business Administration and Facilities Apprentice.
As a key member of our facilities services team, you will be responsible for providing exceptional customer service and support to our clients.
Responsibilities will include:
- Coordinating and managing customer service requests
- Acting as first line support for clients via telephone, email and online portals
- Providing feedback to customers on the progress of jobs
- Liaising with external contractors
- Relaying instructions to engineers and collating details of works in progress
Our ideal candidate will have excellent communication and organisational skills, be able to work independently and as part of a team, and possess a keen eye for detail.
They will also have a strong understanding of Microsoft Office packages and be able to learn new systems quickly.
Competitive Salary: £25,000 - £28,000 per year. Overtime opportunities available.
In addition to a competitive salary, we offer a range of benefits including 31 days' annual holiday, BUPA Cashplan, enrolment into our pension scheme, and continuous training and development.
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