Patient Advisor/administrator Apprentice

6 months ago


Portsmouth, United Kingdom PETA Ltd. Full time

All Locations- Portsmouth- All Departments- Business Apprenticeship- Advertising Salary- £13,650 (18 and under) £14,605.50 (19+) per annum / Mon - Fri 09.30 - 17.30 / 37.5 hours- Vacancy Type- PermanentAre you kind, reliable and willing to learn? Do you have an interest in the care and medical industry and see yourself progressing in a supportive environment? Look no further than the Patient Advisor/Administrator Apprentice position at The Unicity Medical Centre.

PETA Ltd are proud to be working with The Unicity Medical Centre to recruit a caring and compassionate Patient Advisor/Administrator Apprentice. The Apprentice will be working as a team to provide reliable and quality service to meet the needs of patients.

**Flexible hours during the week, core hours Monday to Friday 9.30am
- 5.30pm**

**Training to be provided**:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

**About the role**:
The Patient Advisor/Administrator will be responsible for the following duties:

- Opening of the practice premises and maintaining security in accordance with practice protocols
- General administrative tasks
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Word/data processing, filing, photocopying, and scanning
- Provision of refreshments for staff and visitors as required, loading and emptying the dishwasher and keeping the kitchen area clean and tidy
- Participate in mandatory training sessions to ensure skills are kept up to date within a changing environment

**What are the career prospects at The Unicity Medical Centre?**

**Essential Skills**:
It is essential that the Patient Advisor/Administrator has the following skills and personal qualities:

- Team working
- Good interpersonal Skills
- Problem Solving
- Determination and productivity
- Communication, written and spoken
- Excellent attention to detail
- Customer focused
- GCSEs in maths and English with at least a grade C / 4 are required.



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