Customer Service Executive
6 months ago
Customer Service Executive
Location: Cambridge
Working Schedule: Monday - Friday 37.5 hours Permanent Role & 6 Month Fixed Term Contract Available
**Salary**: £27398 + Bonus
Bunzl Greenham is a UK leading Safety and Workplace supplier, part of Bunzl plc, a global FTSE 100 company. With 18 Service Centres across the country, we are leaders in delivering trusted safety equipment, cleaning and hygiene products and workplace essentials to organisations nationwide.
The Benefits
- 28 days holiday (including bank holidays), increasing to 33 days after 5 years’ service, with an option of buying up to 5 days extra per year
- Company sick pay
- Bunzl Save as you Earn Sharesave Scheme
- Enhanced Maternity and Paternity pay
- Comprehensive Learning and Development
- Bunzl Personal Pension Plan
Job Role
To assist in the achievement of branch sales, profit and customer service targets.
Sales
- Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand etc.
- Grow and develop new and lapsed accounts within defined portfolio against targets working with other sales staff to achieve maximum potential
- Study reports, complete gap analysis on customer accounts, and constantly review customer trends with a view to identifying ways to increase sales and margin such as product switches to own brand, special offers etc.
Customer service
- Accurately set up customers and orders on system, completing call logs and reports
- Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed where required
- Manage out of stock items by communicating with purchasing and advising customer accordingly.
- Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, stock control and credit control to ensure maximum customer service levels are achieved
Bunzl supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise.If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.
**Job Types**: Full-time, Permanent, Fixed term contract
Pay: £27,398.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Priority Digital Health Full timeAs Customer Support Executive reporting to the Head of Customer Success, you will provide excellent customer service and technical support via our dedicated support desk software, social media or through live chat. You will support a range of users with differing levels of digital skills or languages to use our software solutions including the PDH.Platform...
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Priority Digital Health Full timeAs Customer Support Executive reporting to the Head of Customer Success, you will provide excellent customer service and technical support via our dedicated support desk software, social media or through live chat. You will support a range of users with differing levels of digital skills or languages to use our software solutions including the PDH.Platform...
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Motion Cleaning Machines Group & Orca Consulting Full timeWe are looking for our next awesome team member here at Motion! Could it be you?.... We are dynamic, driven and have a high level of enthusiasm for our company and team, the work environment is crucial to our success and were very proud of its positive culture! We are in need for an exceptional service executive to join at our offices in Cottenham. Working...
-
Cambridge, Cambridgeshire, United Kingdom Ernest Gordon Recruitment Limited Full timeErnest Gordon Recruitment Limited Job Description:As a Customer Service and Stock Management Executive, you will play a key role in ensuring the smooth operation of our commercial pumps distribution business. This includes liaising with customers and suppliers, processing orders, and managing stock. The ideal candidate will have experience in sales...
-
Customer Support Executive
6 months ago
Cambridge, United Kingdom Kameo Recruitment Full time**Salary**: £25,000p.a. **Hours**:Full time, 1-year Fixed Term Contract (covering maternity leave) **Location**:Cambridge:Hybrid working, minimum 1-2 days a week in the office. **Company benefits**:25 days holiday with a flexi-leave system, discretionary annual cash bonus, generous employer pension scheme, £250 budget for equipment support. **Are you a...
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Eclectic Recruitment Ltd Full timeOur client is well respected, family feel company based in South Cambridge. They are looking to add a new team member in their customer service department. This role will be office based. **Main duties will include**: - Arranging appointments for customers - Discussing products on the phone with customers - booking travel and accomodation - Shipping...
-
Customer Service Executive
5 months ago
Cambridge, United Kingdom Motion Cleaning Machines Group & Orca Consulting Full timeWe are looking for our next awesome team member here at Motion! Could it be you?.... We are dynamic, driven, fun and a high level of enthusiasm for the company and team, the work environment is crucial to our success and were very proud of its positive culture! We are in need for (the right) Great new team member to join at our offices in Cottenham....
-
Customer Success Executive
6 months ago
Cambridge, United Kingdom The Ohub Full timeAre you ready to join a rapidly scaling FinTech company based in London and Cambridge? We are recruiting on behalf of this exciting finance scale up to find a dynamic and talented individual to join their team as a **Customer Success Executive**. If you're passionate about delivering exceptional customer service and making a significant impact on the growth...
-
Bilingual Customer Services Executive
6 months ago
Cambridge, United Kingdom MSD Full timeWe offer an extremely high level of customer service and see this as a major asset for our business. This not only keeps our existing customers happy but also helps drive new. We have a large customer base in Europe and have an immediate need for a flexible, multi-lingual member of staff to provide local language customer service. - You will be fluent in...
-
Customer Service Representative
2 months ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a highly motivated Team Member to contribute to the success of beBee Professionals in Cambridge. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our operational workflow.Key Responsibilities:Provide top-notch service to customers, addressing their queries and concerns.Participate...
-
Customer Service Representative
2 months ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Cambridge. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...
-
Customer Solutions Executive
1 week ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeWe are seeking a highly skilled Customer Solutions Executive to join our team at Marshall Motor Group's BMW dealership in Bournemouth. This role is responsible for delivering exceptional customer experiences by providing expert advice on finance and insurance products.Salary: £30,000 - £40,000 per annum (dependent on experience), plus a competitive bonus...
-
Customer Success Executive
5 months ago
Cambridge, United Kingdom Techspert Full timeIn this role, you’ll join our rapidly growing Customer Success team, driving maximum value for our customers through use of our technology and the service that we provide. You will discover their needs and challenges and then guide them on the best ways to use our services to solve them. You will be responsible for: - Managing customer accounts -...
-
Customer Service Advisor
5 months ago
Cambridge, United Kingdom White Stores Full time**Customer Service Advisor** **Sawston, Cambridgeshire** **5 days per week, 37.5 hours** **Monday to Saturday - 8.30am - 5pm Sunday - 10am - 4pm** **21 days holiday pro rata plus Bank Holidays** Are you ambitious, accountable, enthusiastic, and show initiative? Do you enjoying helping people and do you have a natural ability to show empathy and...
-
Customer Service Administrator
6 months ago
Cambridge, United Kingdom Oxford Gene Technology Full time**OGT is a leading global provider of clinical and diagnostic genomic solutions. We create products that enable researchers and clinical decision makers to reach the right care decisions for each patient, every time. By working with partnerships with our customers, we strive to unlock the future of genetic clinical care.** **Are you looking for a change in...
-
Customer Service Administrator
6 months ago
Cambridge, United Kingdom OGT Full time**OGT is a leading global provider of clinical and diagnostic genomic solutions. We create products that enable researchers and clinical decision makers to reach the right care decisions for each patient, every time. By working with partnerships with our customers, we strive to unlock the future of genetic clinical care.** **Are you looking for a change in...
-
German Speaking Customer Services Executive
6 months ago
Cambridge, United Kingdom MSD Full timeWe offer an extremely high level of customer service and see this as a major asset for our business. This not only keeps our existing customers happy but also helps drive new. We have a large customer base in Europe and have an immediate need for a flexible, multi-lingual member of staff to provide local language customer service. - You will be fluent in...
-
Customer Service
6 months ago
Cambridge, United Kingdom Abbotts Countrywide Estate Agents Full time**Location - Great Shelford, CB22 5LZ** **Days & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pm** **Employment Type - Full-time, permanent - Salary: £22,000** **The Connells Group** has recently acquired **Countrywide **securing our place as the UK’s largest property services group, trading locally under our Ashby Lowery...
-
Customer Service
6 months ago
Cambridge, United Kingdom Interaction Recruitment Full timeCustomer Service Advisor Cambridge £22,000 to £28,000 Excellent Benefits - Hybrid working (2 days in the office 3 from home) 26 days holiday plus Bank Holidays Private medical Profit share On-site parking Previous experience within a customer service environment A proactive mindset and have a desire to offer exceptional service to customers in a...
-
Global Commercial Excellence Director
1 week ago
Cambridge, Cambridgeshire, United Kingdom Page Executive Full timeAbout Our ClientFluenta, a privately owned Norwegian Flare Gas Meter Manufacturer, has established itself as a global leader in sensing technology. With over 2,000 installations across 6 continents, the company helps reduce greenhouse gas emissions and minimize environmental impact in challenging environments worldwide.Due to continued growth and investment,...