Customer Success Executive
6 months ago
Are you ready to join a rapidly scaling FinTech company based in London and Cambridge? We are recruiting on behalf of this exciting finance scale up to find a dynamic and talented individual to join their team as a **Customer Success Executive**. If you're passionate about delivering exceptional customer service and making a significant impact on the growth of a thriving business, then this is the perfect opportunity for you
They are a leader in cash asset management, and seeking a dedicated individual to provide best in class service to their prestigious Not for Profit clients. Utilizing their innovative cash asset management platform and established network of banking partners, you'll ensure that clients receive best-in-class management of their deposits, enhancing security, liquidity, and returns. From SMEs to Charities and FTSE 100 listed companies, your role in servicing their diverse portfolio of customers will be crucial to the continued success of the team.
**Here's what you'll be doing**:
- Onboarding clients onto our systems - supporting the sales team from initial meeting through to the client's first (of many) deposits onto the platform
- Negotiating bespoke products and rates on behalf of the client with the banking team
- Regularly speaking to clients about their accounts and spotting any opportunities for upselling
- Updating the CRM system with client data
- Articulating ideas and strategies to help generate new business
- Attending networking events and conferences
- Being the main point of contact for new deals from your portfolio of prospective clients
- Keeping track of new products on offer, as well as emerging trends in the wider cash management and treasury market
- Providing research on new sectors/market and competitor intel
**Here are the skills you'll need**:
- Honesty and integrity
- Strong work ethic
- Client-serving or relationship management experience
- Ability to work autonomously as well as collaboratively
- Strong organizational and communication skills
- Capacity to excel in a fast-paced environment
- Personable and friendly manner
**Joining our client's team comes with great benefits, including**:
- Competitive salary
- 25 days of holiday (ex. Bank holidays)
- Flexible working opportunities
- Private medical insurance
- Employee health and wellness discounts
- Cycle to Work Scheme
- Monthly happy hours and team lunches
- Lunch and learn training sessions
But that's not all A career in this sector offers endless possibilities for growth and development. You'll have the opportunity to shape your own role and progress alongside their evolving business.
Pay: £22,000.00-£27,000.00 per year
Work Location: In person
-
Customer Success Executive
5 months ago
Cambridge, United Kingdom Techspert Full timeIn this role, you’ll join our rapidly growing Customer Success team, driving maximum value for our customers through use of our technology and the service that we provide. You will discover their needs and challenges and then guide them on the best ways to use our services to solve them. You will be responsible for: - Managing customer accounts -...
-
Customer Success
6 months ago
Cambridge, United Kingdom Exact Sourcing ltd Full timeDue to expansion an exciting opportunity has arisen for a Customer Success Specialist to join a growing Onboarding team in Innovative Technology Company in Cambridge. Our client is looking for a proactive self-starter with the ability to build rapport and assist the clients in their Onboarding journey. This is a great opportunity to really make this role...
-
Customer Success Associate
6 months ago
Cambridge, United Kingdom Healthera Ltd Full timeHealthera is looking for a Customer Success Associate who is passionate about technology, helping customers grow, and thrives in a data-driven environment. **Who is Healthera** Healthera is an exciting health-tech platform business that is growing rapidly and looking for a driven Customer Success Executive to grow our expanding customer base. Healthera...
-
Customer Success Associate
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Lifetime Full timeAbout the RoleWe are seeking a highly skilled and dedicated Customer Success Executive to join our team at Skilltech. As a Customer Success Executive, you will be responsible for ensuring our customers achieve the maximum value from our products and services.Key Responsibilities:Build strong business relationships with our customers and lead customer...
-
Customer Success Representative
5 months ago
Cambridge, United Kingdom The One Group Full timeAre you passionate about technology, customer satisfaction, and looking for an exciting opportunity to contribute to a cutting-edge Cambridge-based startup? Look no further! My client is on the lookout for a dynamic individual to join them as a Customer Success Representative They are a forward-thinking technology startup at the forefront of innovation in...
-
Customer Success Specialist
1 month ago
Cambridge, Cambridgeshire, United Kingdom Lifetime Full timeWe are seeking a Customer Success Specialist to join our team at Lifetime Training Group. This role will ensure our customers get the most from our products.The Customer Success Specialist will report to the Customer Success Manager, building strong business relationships and leading customer projects from conception to deployment. As a trusted advisor to...
-
Customer Success Associate
5 months ago
Cambridge, United Kingdom The One Group Full timeAre you looking to progress your career in Customer Service within a supportive and collaborative environment? A fantastic opportunity has arisen to join this company due to internal progression. You will be joining a successful and motivated team as a **Customer Service Associate**. This company has gone from strength to strength and with plans in place...
-
Retail Store Leadership Opportunity
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Success Talent Full timeAbout the RoleSuccess Talent is seeking an experienced Retail Store Manager to lead a new high-profile store. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining visual standards.Key Responsibilities:Manage a team to achieve sales targets, maintain inventory control, and provide...
-
Cambridge, United Kingdom Success Talent Full timeRetail Store Manager Permanent Cambridge Up to £33,000 + Benefits We have a Retail Store Manager opportunity with an exciting multichannel retailer and be in charge of a new high-profile store. In the role of Retail Store Manager, you will be in the front line with day-to-day responsibility for the team and ensure consistent delivery of...
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Priority Digital Health Full timeAs Customer Support Executive reporting to the Head of Customer Success, you will provide excellent customer service and technical support via our dedicated support desk software, social media or through live chat. You will support a range of users with differing levels of digital skills or languages to use our software solutions including the PDH.Platform...
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Priority Digital Health Full timeAs Customer Support Executive reporting to the Head of Customer Success, you will provide excellent customer service and technical support via our dedicated support desk software, social media or through live chat. You will support a range of users with differing levels of digital skills or languages to use our software solutions including the PDH.Platform...
-
Customer Support Executive
6 months ago
Cambridge, United Kingdom Kameo Recruitment Full time**Salary**: £25,000p.a. **Hours**:Full time, 1-year Fixed Term Contract (covering maternity leave) **Location**:Cambridge:Hybrid working, minimum 1-2 days a week in the office. **Company benefits**:25 days holiday with a flexi-leave system, discretionary annual cash bonus, generous employer pension scheme, £250 budget for equipment support. **Are you a...
-
Global Commercial Excellence Director
1 week ago
Cambridge, Cambridgeshire, United Kingdom Page Executive Full timeAbout Our ClientFluenta, a privately owned Norwegian Flare Gas Meter Manufacturer, has established itself as a global leader in sensing technology. With over 2,000 installations across 6 continents, the company helps reduce greenhouse gas emissions and minimize environmental impact in challenging environments worldwide.Due to continued growth and investment,...
-
Customer Success Lead
1 week ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeReady to take your career to the next level? We are seeking a highly motivated and results-driven Customer Support Manager to join our team. As a key member of our support team, you will play a vital role in ensuring our customers receive the highest level of service. Key Responsibilities • Provide exceptional customer service, responding to...
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Motion Cleaning Machines Group & Orca Consulting Full timeWe are looking for our next awesome team member here at Motion! Could it be you?.... We are dynamic, driven and have a high level of enthusiasm for our company and team, the work environment is crucial to our success and were very proud of its positive culture! We are in need for an exceptional service executive to join at our offices in Cottenham. Working...
-
Customer Success
6 months ago
Cambridge, United Kingdom Modus Closing Full timeAt Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As a Customer Success & Office Coordinator you are the first person our customers...
-
Customer Solutions Executive
1 week ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeWe are seeking a highly skilled Customer Solutions Executive to join our team at Marshall Motor Group's BMW dealership in Bournemouth. This role is responsible for delivering exceptional customer experiences by providing expert advice on finance and insurance products.Salary: £30,000 - £40,000 per annum (dependent on experience), plus a competitive bonus...
-
Operations Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom AVEVA Full timeAveva, a global leader in industrial software, seeks an experienced Operations Coordinator to support the Customer Success Strategic Enablement team. As an essential member of our team, you will provide overall support with billable project booking coordination, timesheet tool management, expenses requests, and reporting and analytics.This role involves...
-
Global Commercial Strategist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Page Executive Full timeAbout Our CompanyFluenta is a leading manufacturer of flare gas measurement systems and solutions, serving the global energy industries. With over 2,000 installations across 6 continents, Fluenta has established itself as a global leader in sensing technology.Job DescriptionCommercial Leadership OpportunityWe are seeking a highly experienced commercial...
-
Customer Service Executive
6 months ago
Cambridge, United Kingdom Bunzl Greenham Full timeCustomer Service Executive Location: Cambridge Working Schedule: Monday - Friday 37.5 hours Permanent Role & 6 Month Fixed Term Contract Available **Salary**: £27398 + Bonus Bunzl Greenham is a UK leading Safety and Workplace supplier, part of Bunzl plc, a global FTSE 100 company. With 18 Service Centres across the country, we are leaders in delivering...