Customer Service Administrator

7 months ago

Cambridge, United Kingdom Oxford Gene Technology Full time

**OGT is a leading global provider of clinical and diagnostic genomic solutions. We create products that enable researchers and clinical decision makers to reach the right care decisions for each patient, every time. By working with partnerships with our customers, we strive to unlock the future of genetic clinical care.**

**Are you looking for a change in your career, are you an ambitious, talented and a motivated individual? This could be the role for you**

Our Customer Service Administrators are knowledgeable individuals who are committed to and passionate about providing great customer support.

You’ll work for our Customer Service Manager, and you will play an integral role, processing sales orders, arranging courier collections and providing updates to internal teams and customers.

Your actions will enable our worldwide network of customers and distributors to put our products into the hands of healthcare professionals, where they can help to ensure that the patient receives the correct treatment for their condition.

**What you’ll be doing for us**:

- Arranging couriers for both UK and overseas shipments and completing all necessary shipping documentation. Advising customers of delivery dates accordingly
- Provide a positive attitude when supporting customers
- Executing and documenting tasks using approved ISO compliant documentation
- Adhering to procedures documented in the Cytocell quality system and ensuring that any non-compliance noted is reported in a timely manner using approved procedures.

**What we are looking for in you**:

- Previous experience working in a customer service focussed role (essential) in a production or office environment (desirable)
- Computer literacy
- Good attention to detail with an organised methodical way of working with the ability to manage your workload
- Excellent verbal and written communication skills
- Good time management, with the ability to prioritise multiple tasks
- Ability to work both as a part of a team and independently in a sometimes pressurised environment
- Ideas on process changes and improvements to deliver operating efficiency
- Positive can-do attitude, able to embrace change and adapt accordingly
- Successful completion of Dangerous Goods training and experience working with Sage is viewed positively for this role.
- Previous experience of shipping overseas and the creation of customs documentation (desirable).

**In return you’ll receive**:

- Competitive salary
- Pension Scheme (10% non-contributory)
- Private Health Insurance
- Private Dental Insurance
- Group Income Protection
- Group Life Assurance
- 25 days holiday plus UK bank holidays
- High Street Discount Scheme.

**Application is via CV & a one-page covering letter outlining your suitability for the role, salary expectations and notice period**

**Please note that we will need to establish your right to work during the recruitment process.

  • Customer Service Administrator

    8 months ago

    Cambridge, United Kingdom Eclectic Recruitment Full time

    We’re delighted to be working with a long term client of ours in their search for a Customer Service Administrator to join them on a full time, permanent basis. This role will be office based. **Main duties will include**: - Adding data to the CRM system - Liaising with events participants - Sending out paperwork - General ad-hoc administration - The...

  • Customer Service Administrator

    6 months ago

    Cambridge, United Kingdom Eclectic Recruitment Ltd Full time

    We're delighted to be working with a long term client of ours in their search for a Customer Service Administrator to join them on a full time, permanent basis. This role will be office based. **Main duties will include**: - Adding data to the CRM system - Liaising with events participants - Sending out paperwork - General ad-hoc administration - The want...

  • Customer Service Administrator

    7 months ago

    Cambridge, United Kingdom OGT Full time

    **OGT is a leading global provider of clinical and diagnostic genomic solutions. We create products that enable researchers and clinical decision makers to reach the right care decisions for each patient, every time. By working with partnerships with our customers, we strive to unlock the future of genetic clinical care.** **Are you looking for a change in...

  • Customer Support Administrator

    3 weeks ago

    Cambridge, United Kingdom SoCode Limited Full time

    Customer Support Administrator 12 Months FTC - £24K Hybrid, Cambridge Our client is a leading company in the packaging industry, providing innovative solutions and exceptional services to customers. They are dedicated to delivering seamless communication experiences and pride themselves on building strong relationships with customers and partners. Role...

  • Service Administrator

    7 months ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    **Service Administrator**: Job description **Service Administrator** *** **Location**: Jaguar Land Rover Cambridge **Hours**: 40 hours a week Monday to Friday 8am - 5pm. **Salary**: £25,000 basic **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...

  • Customer Support Administrator

    4 weeks ago

    Cambridge, United Kingdom CV-Library Full time

    Customer Support Administrator 12 Months FTC - £24K Hybrid, Cambridge Our client is a leading company in the packaging industry, providing innovative solutions and exceptional services to customers. They are dedicated to delivering seamless communication experiences and pride themselves on building strong relationships with customers and...

  • Service Administrator

    6 months ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    **Service Administrator** **Location**: Jaguar Land Rover Cambridge **Hours**: 40 hours a week Monday to Friday 8am - 5pm. **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme **Bonus schemes**: Customer...

  • Service Administrator

    2 months ago

    Cambridge, United Kingdom Marshall Motor Group Full time

    Job titleService Administrator Job referenceREQ09319 Date posted16/10/2024 Application closing dateBlank LocationMercedes-Benz Truck & Van Southampton SalaryBasic Salary + OTE up to £35,400 Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Service Administrator Location: Mercedes Benz Truck & Van Southampton ...

  • Customer Services Assistant

    2 weeks ago

    Cambridge, United Kingdom Brook Street Full time

    Location: Cambridge Salary: £25,000 per annum (pro-rata) Duration: 3 Months (with potential for permanent role) Start Date: ASAP Hours: Full-time, Monday - Thursday 8:00 AM - 4:45 PM, Friday 8:00 AM - 12:30 PM About the Role We are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an initial...

  • Customer Services Assistant

    1 month ago

    Cambridge, United Kingdom CV-Library Full time

    Location: Cambridge Salary: £25,000 per annum (pro-rata) Duration: 3 Months (with potential for permanent role) Start Date: ASAP Hours: Full-time, Monday - Thursday 8:00 AM - 4:45 PM, Friday 8:00 AM - 12:30 PM About the Role We are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an...

  • Administrator

    2 weeks ago

    Cambridge, United Kingdom Service Care Solutions - Healthcare Full time

    Band 3 Administrator - Cambridge NHS Employer: Service Care SolutionsContract: Temporary Agency ContractHours: Full-time, Monday to Friday (9 AM - 5 PM)Location: Cambridge NHS (Hybrid Working)Pay Rate: £13.50 per hour (PAYE, inclusive of direct engagement) Role Overview:Service Care Solutions is recruiting a Band 3 Administrator to join the Cambridge NHS on...

  • Customer Service Coordinator

    6 days ago

    Cambridge, Cambridgeshire, United Kingdom CV-Library Full time

    Job Title:Customer Support AdministratorCompany Overview:We are SoCode Limited, a leading company in the packaging industry. Our mission is to deliver innovative solutions and exceptional services to customers, while building strong relationships with partners.Key Responsibilities:Respond to customer inquiries via phone, email, and chat promptly and...

  • Customer Service Coordinator

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly organized and customer-focused Service Administrator to join our team at Marshall Motor Group. This role offers a great opportunity for someone looking to develop their skills in administration and customer service within a dynamic and fast-paced environment.Job DescriptionThis is an exciting opportunity to work as part...

  • Customer Service Assistant

    1 month ago

    Cambridge, United Kingdom Brook Street Full time

    Location: CambridgeSalary: £25,000 per annum (pro-rata)Duration: 3 Months (with potential for permanent role)Start Date: ASAPHours: Full-time, Monday – Thursday 8:00 AM – 4:45 PM, Friday 8:00 AM – 12:30 PMAbout the RoleWe are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an initial...

  • Customer Service Assistant

    1 month ago

    Cambridge, United Kingdom Brook Street Full time

    Location: CambridgeSalary: £25,000 per annum (pro-rata)Duration: 3 Months (with potential for permanent role)Start Date: ASAPHours: Full-time, Monday – Thursday 8:00 AM – 4:45 PM, Friday 8:00 AM – 12:30 PMAbout the RoleWe are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an initial...

  • Customer Service Assistant

    1 month ago

    Cambridge, United Kingdom Brook Street Full time

    Location: CambridgeSalary: £25,000 per annum (pro-rata)Duration: 3 Months (with potential for permanent role)Start Date: ASAPHours: Full-time, Monday – Thursday 8:00 AM – 4:45 PM, Friday 8:00 AM – 12:30 PMAbout the RoleWe are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic team for an initial...

  • Customer Service Advisor

    6 months ago

    Cambridge, United Kingdom 1st Choice Recruitment Full time

    Customer Service Host / Service Advisor Cambridge £25,000-£26,000 Full Time / Permanent My client based in Cambridge is seeking a Customer Service Host / Service Advisor to join their depots based in Cambridge. As a Service Advisor you will be a pivotal member of the front-of-house team ensuring a flow of information from the workshop to customers,...

  • Customer Service Ambassador

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Adecco UK Limited Full time

    Job OverviewServe as the primary point of contact for customers in our showroom, providing exceptional service and support. Key aspects include welcoming visitors, managing inquiries, and ensuring a smooth customer experience.About the RoleThis is an opportunity to be part of a dynamic team, promoting our dealership's services and products. The ideal...

  • Customer Service Assistant

    1 month ago

    Cambridge, United Kingdom Brook Street Full time

    Job Description Location: Cambridge Salary: £25,000 per annum (pro-rata) Duration: 3 Months (with potential for permanent role) Start Date: ASAP Hours: Full-time, Monday – Thursday 8:00 AM – 4:45 PM, Friday 8:00 AM – 12:30 PM About the Role We are seeking a motivated and proactive Customer Service Administrator to join My North Cambridge dynamic...

  • Customer Services Representative

    6 months ago

    Cambridge, United Kingdom Cambridge Clinical Laboratories Full time

    **Job Summary** To manage the customer-facing administrative tasks for the Clinical Laboratory based in Cambridge, and be responsible for testing logistics. Further, to provide front of house duties for visitors to the Laboratory, and work closely with other customer services personnel and the sales team as required by the business. **Main Responsibilities...